Executive Club Supervisor - Spectrum Center

Compass Group • Charlotte, NC

23h • Onsite

About The Position

As the Executive Club Supervisor, you will establish a warm welcome and professional atmosphere for all ownership executives, clients, and team members. You will be the liaison between the ownership group and the Levy team in addition to making sure guests feel comfortable and secure throughout their visit.

Requirements

• Previous Hospitality Food & Beverage experience required
• Experience in executive client services preferred
• Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook.
• Ability to stand/walk for extended periods of time.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and address guests and ownerships needs.
• Thank guests with genuine appreciation.
• Promotes teamwork and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with Culinary and Leadership team to reach common goals.
• Responsible for initial set-up and presentation of space along with ensuring serving areas are always kept clean and in an orderly state.
• Provides a professional, efficient arrival and departure experience for guests while creating a memorable visit.
• Acts as first point of contact for all activities in the lounge, always remaining alert. Serves as point person, taking ownership of any challenges that may arise within the operation, resolving them, or following escalation procedures as required.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed