Executive Business Center Manager
About The Position
The Executive Business Center Manager oversees Sierra’s four-room Executive Business Center, ensuring the space is welcoming and prepared for executive briefings, select internal meetings, and events. The role manages room calendars and bookings, resolves scheduling conflicts, and coordinates overflow with the co-CEOs’ executive assistants. It prepares for visits by understanding attendees, meeting objectives, and room or hospitality needs. The manager partners with Sales and Agent Development on meeting logistics, while meeting hosts remain responsible for the customer experience end-to-end, including food and beverage orders. As the main internal contact for booking requirements and space guidelines, the manager helps teams identify alternative rooms when needed. The role also coordinates room setups, resets, and onsite coverage with Workplace and IT, and improves the booking process so that meeting needs are captured in advance and the calendar remains accurate.
Requirements
- 2–4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer-facing environments.
- Excellent attention to detail and verbal and written communication skills.
- Confidence working with C-level executives.
- Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
- A calm, proactive approach to anticipating needs and solving problems.
- Sound judgment and discretion with sensitive customer and executive information.
- A warm, service-oriented approach and confidence communicating space guidelines.
Responsibilities
- Oversee the Executive Business Center’s four meeting rooms and keep the space welcoming and ready for executive briefings, select internal meetings, and events.
- Manage the calendar and booking process, resolve scheduling conflicts, and coordinate overflow with the co-CEOs’ executive assistants.
- Prepare for visits by understanding attendees, meeting objectives, and room or hospitality needs.
- Partner with Sales and Agent Development on meeting logistics; hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
- Serve as the main internal contact for booking requirements and space guidelines, and help teams find alternative rooms when needed.
- Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
- Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Eligible full-time employees can participate in Sierra’s equity plans, subject to applicable plan terms and policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
