Executive Assistant

Neighborly•Waco, TX

8d•Hybrid

About The Position

Neighborly, a hub of service brands connecting customers to local experts, is seeking an Executive Assistant for the Glass Doctor team. This role is crucial in supporting the brand President and Vice President, acting as a central communication hub, and ensuring the smooth operation of the office. The ideal candidate will be a self-motivated, organized, and detail-oriented individual with strong communication and problem-solving skills. This is an opportunity to bring your drive and experience to a growing company and take your career to the next level.

Requirements

2+ years as an administrative assistant or executive assistant required.
Proficiency in Microsoft Office Suite
Self-motivated and energetic self-starter
Problem solver with a positive and professional attitude
Excellent follow-up and follow-through skills
Ability to work well under pressure and meet deadlines
Outstanding organizational and time management skills
Strong planning and project management abilities
Powerful interpersonal and prioritization skills
Clear and effective communication skills
Proficient knowledge of Microsoft Office
Sense of humor
Technology savvy
Sense of humor
High School Diploma or General Education Degree “GED” is required.

Nice To Haves

Associate’s degree preferred but not required.

Responsibilities

Act as the point of contact for Franchise Owners, the corporate team, and all other stakeholders.
Serve as the trusted right-hand to the brand President and Vice President, masterfully managing their calendars, planning, travel arrangements, and expense reports.
Act as the central communication hub and first point of contact for Franchise Owners, the corporate team, and all key stakeholders.
Craft, format, and distribute polished internal and external communications, ensuring information flows in a timely and accurate manner.
Own the coordination of all department meetings, from sending calendar invites and managing technical setup to taking clear, detailed notes when requested.
Champion the customer experience by fielding complaints and driving them to a timely and satisfactory resolution.
Keep the office running smoothly by acting as the office manager, maintaining and ordering all necessary supplies.
Set the stage for successful training weeks by coordinating and ordering all food, supplies, and materials.
Prepare and manage important legal and compliance documents with precision.
Handle sensitive information with the utmost confidentiality and discretion.