Executive Assistant Div of Enrollment Mgmt

Eastern Michigan University•Ypsilanti Charter Township, MI

1d•Onsite

About The Position

This blended administrative support position devotes approximately 60% of its effort to general office support and administrative tasks and 40% to enrollment management special project development, support, and coordination. The role provides varying levels of support to the Enrollment Management Division’s five operating units: Financial Aid, International Partnerships, Admissions, Enrollment Marketing, and Online Enrollment. It also provides executive support to the Vice President of Enrollment and supports divisional operations, budgets, events, strategic planning, and staff development.

Requirements

An associate’s degree in Business Administration or a related field is required; four years of administrative or office management experience and the listed related skills and senior-level administrator support experience may be considered equivalent.
Five years of progressively responsible office management and administrative work experience.
Experience working in a fast-paced environment in education, recruitment, outreach, advising, or a related field.
Knowledge and skill working with a CRM, Banner, Concur, scheduling software, or other outreach technology tools.
Experience developing and formatting materials, including emails, presentations, and reports.
Experience developing presentations and reports, including mass production of internal and external communications.
Familiarity with implementing process improvement programs and quality systems.
Personal computing skills, including working knowledge of word processing and spreadsheet applications.
Working knowledge of Microsoft Word, Excel, and PowerPoint.
Excellent, proven PowerPoint development abilities, including integrating video and graphic elements into presentations.
Knowledge and ability to troubleshoot computer issues and provide basic computer support.
A specific typing speed may be required, depending on department needs.

Nice To Haves

A bachelor’s degree in business administration, education, communications, information technology, or a field providing similar skills.
Knowledge of legal and ethical standards in higher education admissions and financial aid, including NCAA, Mid-American Conference, and EMU policies, rules, regulations, and operational procedures.

Responsibilities

Provide administrative support to the Vice President of Enrollment, including scheduling meetings and appointments, arranging travel, preparing correspondence, and providing executive support.
Perform office management duties, including answering phones, filing and copying, making routine office purchases, reviewing and approving timesheets, resolving problems, training staff on equipment use, coordinating technology purchases, updates, and training, and hiring, supervising, and mentoring student employees.
Staff the Enrollment Management front desk by welcoming visitors, directing traffic, coordinating mail, and serving as a professional and friendly first point of contact.
Prepare, organize, and coordinate meeting agendas and distribute them to participants in a timely and comprehensive manner.
Assist with coordinating and managing contracts with vendors, consultants, and other external partners, ensuring review, negotiation, and execution comply with organizational policies.
Promote understanding of and compliance with EMU policies and procedures among divisional employees, monitor compliance, and provide support as needed.
Oversee budgets for the Division of Enrollment and several operating units, including tracking budgets, paying invoices, reconciling records, preparing regular budget reports and discussions with directors, and planning and forecasting expenditures.
Support Enrollment Management activities by coordinating event logistics, staffing enrollment events, developing and formatting materials, and developing and monitoring analysis and metrics.
Write and edit documents, reports, policies, procedures, and presentations, including work involving research, analysis, charts, and complex formatting for varied audiences.
Work with the Vice President for Enrollment and divisional directors on strategic planning and implementation, including discussing culture and issues, planning the division’s future direction, and monitoring activities in relation to the strategic plan.
Work with the Vice President for Enrollment and divisional directors on staff morale and professional development, including representing the Vice President’s philosophy and goals, supporting staff, assisting with onboarding and offboarding, planning professional development and team-building meetings, tracking performance evaluations and providing training as needed, and coordinating social activities.
Participate in university committees, special projects, and events as assigned.