Executive Assistant to the Chief Global Product Officer

MillerKnoll•Holland, MI

About The Position

The Executive Assistant provides high-level, proactive administrative, operational, and project support to the Chief Global Product Officer. The role is a trusted partner who anticipates needs, manages complex and competing priorities, exercises sound judgment, protects confidential information, and enables the executive and Global Product leadership team to operate effectively in a dynamic, fast-paced, global environment. The position strategically manages the executive’s calendar and correspondence; supports the Global Product organization and its leadership team; prepares executive communications and briefings; and leads or coordinates special projects and strategic initiatives. It also involves planning complex domestic and international travel, coordinating meetings and events, handling expenses and administrative processes, and using approved digital and AI tools responsibly to improve workflows and executive effectiveness. The role requires discretion, strong business acumen, excellent communication and organizational skills, and the ability to work collaboratively across functions, levels, and geographies. The employee must be willing to travel as needed and flex working hours when required to support a global organization.

Requirements

At least 7 years of progressive executive support, business operations, project/program coordination, or related experience in a complex business environment, including demonstrated direct support of senior executives.
Ability and willingness to travel as needed and flex working hours when required to support a global organization.
Anticipatory thinking and ability to identify obstacles and changing needs.
Executive presence and professional, credible communication with senior executives and internal and external stakeholders.
Business acumen and ability to connect daily activities with organizational priorities.
Discretion and sound judgment when handling highly sensitive and confidential information.
Strong organizational skills, accuracy, and ability to manage complexity and multiple priorities.
Ability to distinguish urgent activity from strategically important work and adapt priorities as needed.
Outstanding written, verbal, interpersonal, and presentation-development skills.
Project-management skills, including organizing complex work, establishing milestones, and driving follow-through.
Resourcefulness, independence, and sound judgment about when to escalate or engage others.
Emotional intelligence, collaboration, and ability to build trusted relationships across levels, functions, and geographies.
Adaptability and composure amid changing schedules, priorities, and business conditions.
Commitment to continuous improvement and effective use of technology.
Advanced proficiency with Microsoft 365, including Outlook, Teams, PowerPoint, Word, Excel, SharePoint, and collaborative work-management tools.
Ability to use approved AI tools responsibly with regard to confidentiality, intellectual property, data security, and enterprise governance.

Nice To Haves

Bachelor’s degree in business, communications, organizational leadership, or a related discipline; equivalent education and experience will be considered.
Significant experience supporting C-suite or enterprise-level executives.
Experience working within a complex, global, cross-functional organization.

Responsibilities

Serve as a trusted partner to the Chief Global Product Officer, learning the executive’s priorities, objectives, stakeholders, operating style, and major Global Product initiatives.
Anticipate needs, risks, dependencies, and emerging priorities; determine what requires executive attention, can be delegated, or can be resolved independently.
Represent the executive appropriately by communicating known priorities, directing inquiries, and initiating follow-up.
Build relationships with senior leaders, Executive Assistants, internal partners, and external stakeholders to facilitate coordination and execution.
Strategically manage a complex global calendar, prioritize competing requests, anticipate preparation and travel needs, and create time for strategic work and follow-up.
Establish and maintain operating rhythms across the Global Product organization, including leadership meetings, product reviews, portfolio discussions, innovation reviews, business planning, and decision forums.
Screen and prioritize correspondence, inbox items, meeting requests, and inquiries, resolving or routing them appropriately.
Develop an understanding of the global product portfolio, innovation strategy, product development and commercialization processes, design organization, and business priorities.
Coordinate executive engagement and milestones across the product lifecycle, from strategy and concept development through commercialization and launch.
Partner with Product, Design, Engineering, Marketing, Finance, Operations, Supply Chain, Sales, Legal, and other functions to support cross-functional execution.
Coordinate the Chief Global Product Officer’s leadership team, including agendas, materials, priorities, meetings, offsites, strategy sessions, planning meetings, and organizational events.
Track leadership-team actions, commitments, decisions, and deliverables, and coordinate follow-up communications.
Provide backup support and coverage across the Executive Assistant team as needed.
Draft, edit, and coordinate presentations, briefing materials, correspondence, talking points, reports, and other executive communications.
Synthesize complex information into concise, decision-ready materials and prepare the executive for critical meetings, presentations, customer engagements, product reviews, and external events.
Lead or coordinate special projects and strategic initiatives, establishing plans, milestones, owners, and follow-up mechanisms.
Track decisions, deliverables, risks, dependencies, and outstanding actions; surface issues requiring leadership attention; conduct research and develop recommendations as requested.
Follow up with stakeholders on deadlines and commitments while maintaining collaborative relationships.
Plan and execute complex domestic and international travel, including itineraries, transportation, accommodations, meeting logistics, and contingency planning.
Coordinate across time zones and geographies and provide proactive support when travel plans or business priorities change.
Process, track, and reconcile expenses, and support purchasing, budget, and administrative processes.
Coordinate meeting logistics, materials, technology, and other requirements.
Handle highly confidential and proprietary information with discretion, integrity, professionalism, diplomacy, and sound judgment.
Use Microsoft 365, Microsoft Copilot, and other enterprise-approved AI tools to improve productivity, preparation, information synthesis, communications, workflows, and knowledge management while observing confidentiality, intellectual property, data-security, and governance requirements.
Identify opportunities to improve executive-office processes and operating rhythms, simplify or automate repetitive tasks, and adopt relevant new technologies.