Executive Assistant: VP, Customer Experience Product Management (Hybrid)

Cisco•San Jose, CA

8d•$99,300 - $131,800•Hybrid

About The Position

Cisco is seeking a proactive, organized, and independent Executive Assistant to provide complex administrative and strategic support to a Vice President in CX Product Management. The role supports the VP in a fast-paced, global environment and requires strong judgment, discretion with confidential information, and the ability to anticipate needs and make independent decisions. The Executive Assistant manages the VP’s calendar and priorities; coordinates speaking engagements, meetings, and logistics; prepares meeting briefs and travel packs; and makes global travel and expense arrangements. The role may act as a communications and approvals proxy when authorized, resolve issues within established policies, and determine when executive action is needed. It also provides analytical support for special projects and prepares and briefs itineraries for large corporate events, sometimes accompanying the VP. The position is hybrid, with three days on site at the San Jose, California office.

Requirements

At least 4 years of experience in an administrative environment.
At least 2 years of experience supporting a principal at the director level or above.
Expert-level knowledge of Windows desktop applications, including Outlook, Word, Excel, and PowerPoint.
Experience managing calendars, planning meetings, and coordinating travel.
Excellent verbal and written communication skills, including the ability to connect with executives, senior staff, and clients at all levels.
Experience providing support at the VP level.
Strong interpersonal skills, independent judgment, integrity, attention to detail, and ability to handle confidential information.
Ability to balance strategic and tactical work, take initiative, solve problems, make decisions, and thrive in a collaborative, fast-paced environment.

Nice To Haves

Past work experience in the high-tech industry.
Prior Cisco experience.
Associate degree.

Responsibilities

Manage and prioritize the VP’s calendar, including deciding which meetings to schedule and who may attend on the VP’s behalf.
Track the VP’s speaking engagements and coordinate with the communications team to prepare required content.
Plan and organize meetings, including agendas, locations, meeting technology, logistics, briefing documents, notes, and post-meeting action items.
Prepare travel packs for international trips and major domestic events, combining event information, travel logistics, and customer or team requests.
Act as a communications and approvals proxy when authorized; respond to general questions, refer routine matters, and follow up on completion.
Resolve issues within specified policies and guidelines, mentor administrative community members on problem solving, and recommend when executive action is required.
Make detailed global travel arrangements and itineraries for the VP, manage Cisco expenses, and work with airlines to arrange available Global Services upgrades.
Provide analytical support for special projects by researching issues, analyzing problems, compiling data, and preparing reports.
Prepare and brief itineraries for large corporate events and accompany the VP when executive support is needed.
Handle sensitive and confidential matters and materials professionally.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays
Floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
Personal wellness days
Flexible vacation time off for eligible exempt employees
Paid vacation for non-exempt employees
Paid sick time
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses for non-sales roles, subject to Cisco policies
Potential restricted stock unit grants, subject to eligibility and continued employment