Executive Assistant

Crunch Fitness - Fit Fusion LLC

64d•$85,000 - $90,000•Remote

About The Position

Provides high-level administrative support to senior management, ensuring efficient operation of daily business activities. This role requires exceptional organizational skills, attention to detail, and a proactive approach to problem-solving. The Executive Assistant acts as a liaison between executives, team members, and vendors, supporting Fit Fusion’s growth in the Crunch network. Additionally, the position plays a vital part in overseeing and coordinating brand excellence throughout the network to monitor member experience and compliance.

Requirements

Bachelor’s degree or equivalent work experience preferred
Experience in administrative or executive assistant roles, ideally in the fitness or wellness industry
Strong organizational, multitasking, and time-management abilities
Excellent written and verbal communication skills
Proficiency with office software, scheduling tools, and fitness management platforms
Ability to work independently and collaboratively in a fast-paced environment
Ability to analyze and interpret evaluation data for ongoing service improvement

Nice To Haves

Experience or familiarity with secret shop programs and quality assurance processes is an asset

Responsibilities

Manage executive meetings, projects, and cross-collaborate with the executive team on implementation of strategic initiatives
Prepare and edit correspondence, reports, presentations, and other documents.
Handle confidential information with discretion and professionalism.
Assist in planning and executing company events and workshops.
Track and manage budgets, invoices, and expense reports.
Support recruitment, onboarding, and training processes for new staff members.
Communicate with clients and vendors, addressing inquiries and resolving issues promptly.
Partner with Fit Fusion leadership team advancing company growth and preparation for new location openings
Coordinate and collaborate with Crunch corporate on brand excellence to assess member experience, staff performance, and adherence to company standards.
Analyze secret shop reports and provide actionable feedback to leadership and staff for continuous improvement.
Schedule and monitor secret shop visits across various fitness locations, ensuring thorough coverage and objective evaluations.
Coordinate meetings and partnership with Crunch corporate with an emphasis on building the franchisee/franchisor relationship