Executive Assistant - Administration- Days

Memorial Hospital at GulfportGulfport, MS
Onsite

About The Position

The Executive Assistant (EA) provides high-level administrative and operational support to assigned executive leadership. The EA anticipates needs, protects executive time, and ensures smooth day-to-day operations through expert calendar management, meeting coordination, document preparation, communication triage, and office/facilities support. This role requires discretion, sound judgment, initiative, and strong customer service in a fast-paced healthcare environment. The EA may act in a facilities management role, depending on the location of the job assignment.

Requirements

  • Associates degree in Administrative/Secretarial Science or related field; relevant experience may be considered in lieu of degree
  • 1-2 years of experience; advanced degree or certifications may be considered in lieu of experience
  • Progressively responsible administrative or executive support experience.
  • Previous experience supporting senior leaders in a healthcare environment, revenue cycle, finance, or similarly regulated setting
  • Advanced proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and familiarity with enterprise systems (e.g., Oracle Fusion/PeopleSoft, electronic health record or revenue cycle systems) as assigned
  • Excellent written and verbal communication
  • Strong attention to detail
  • Ability to prioritize effectively and manage multiple deadlines
  • Proficiency with personal computers and office information systems
  • Executive presence, professionalism, and diplomacy
  • Confidentiality and sound judgment
  • Organizing, planning, and prioritizing work
  • Customer service and relationship management
  • Attention to detail and quality
  • Adaptability in a fast-paced, frequently interrupted environment
  • Continuous improvement mindset and willingness to learn new systems

Nice To Haves

  • Bachelors or Advanced Degree in Business, Office Management, or related field

Responsibilities

  • Manage and maintain complex calendars for assigned executive(s) and designated leaders; proactively resolve conflicts and prioritize requests
  • Draft, edit, proofread, and format correspondence, presentations, reports, and other documents with a high degree of accuracy
  • Receive and triage calls, emails, and in-person requests; take accurate messages and route items to appropriate parties
  • Maintain organized electronic and hardcopy files using established naming conventions and retention/privacy practices
  • Provide administrative support for travel planning, itineraries, registrations, and related documentation, as applicable
  • Handle time-sensitive documents and approvals; track items to completion and follow up on outstanding actions
  • Schedule, coordinate, and support meetings, committees, and leadership events (in-person and virtual), including room reservations and A/V setup
  • Prepare agendas and meeting materials; capture minutes or action items as requested and distribute follow-up communications
  • Coordinate catering/refreshments for meetings in accordance with department guidelines and vendor processes
  • Maintain conference/meeting calendars and coordinate logistics with internal and external stakeholders
  • Coordinate office services and facilities requests, including cleaning, shredding, vending, HVAC, and printer/copier support in collaboration with approved vendors and stakeholders
  • Order and maintain office, breakroom, and general building supplies; monitor inventory and reconcile deliveries/requests
  • Support building operations during business hours by reporting maintenance issues, coordinating access/keys as directed, and escalating urgent concerns appropriately
  • Review and route invoices and forms (e.g., department invoices, approved requests) according to established accounts payable/procurement processes
  • Serve as a professional liaison between executives, staff, physicians, vendors, and external partners; build collaborative relationships and respond with professionalism
  • Support department communications (e.g., distribution lists, announcements) using approved channels such as Outlook and Microsoft Teams
  • Assist staff with operational needs such as submitting help-desk tickets, coordinating workspace needs, and resolving parking/access issues per procedure
  • Maintain and update Executive Assistant and departmental SOPs; document new workflows and tools
  • Support basic reporting, tracking, and distribution processes as assigned (e.g., compiling routine reports, tracking metrics, maintaining logs) using standard office and enterprise systems
  • Identify opportunities to improve administrative workflows and recommend solutions to leadership
  • Maintains strict confidentiality and handles sensitive information with discretion, including personnel, financial, and operational data
  • Complies with all Memorial Health System policies and procedures, including privacy and security requirements, and applicable laws and regulations
  • Demonstrates ethical, professional conduct and serves as a role model for team-based behaviors and customer service
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