About The Position

This role provides high-level administrative and operational support to BMO’s U.S. Chief Marketing Officer. The ideal candidate is proactive, thoughtful, and detail-oriented, excelling at anticipating needs, navigating complexity, managing competing priorities, and ensuring seamless day-to-day execution. The position also serves as a go-to expert for members of the Chicago-based marketing and communications team in managing logistics for various team-wide events. The role requires arranging travel, adapting to changing schedules with efficiency and discretion, and maintaining a polished, professional presence. The ideal candidate finds marketing fascinating, thrives in a fast-paced and dynamic environment, has a great sense of humor, and excels at building relationships.

Requirements

  • Typically 5+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility.
  • Post-secondary degree in related field of study.
  • Specialized knowledge from education and/or business experience.
  • In-depth verbal & written communication skills.
  • In-depth collaboration & team skills.
  • In-depth analytical and problem solving skills.
  • In-depth influence skills.

Nice To Haves

  • If you find marketing fascinating, thrive in a fast-paced environment that changes a lot, have a great sense of humor, and excel at building relationships with others, we encourage you to apply.

Responsibilities

  • Manage complex calendars.
  • Coordinate meetings and events.
  • Organize meeting logistics.
  • Ensure all necessary materials and resources are prepared in advance.
  • Serve as go-to expert for members of the Chicago-based marketing and communications team in managing logistics for town hall meetings, strategy sessions and workshops, and similar team-wide events.
  • Arrange travel, including flight and hotel bookings, while adapting to changing schedules and priorities with efficiency and discretion.
  • Break down strategic problems, and analyze data and information to provide insights and recommendations.
  • Gather and format data into regular and ad-hoc reports, and dashboards.
  • Lead the planning, coordinating and implementing department events.
  • Provide senior level administrative and operational support within a large, diverse team including one or more senior executives.
  • Employ systems (e.g. customized exception reports, tracking reports etc.) to manage information.
  • Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Provide input into the planning and implementation of administrative programs.
  • Develop and maintain a filing system; ensure business and operational reports, forms, and other documentation, paper or electronic, are readily available.
  • Support the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
  • Dispatch outgoing communications on behalf of the chief marketing officer.
  • Process invoices for payment in adherence with documented processes and guidelines and vendor agreements.
  • Prepare and log departmental expense claims and reports.
  • Track expenses to ensure they stay within budget.
  • Liaise with internal business units and external vendors and participate in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Ensure all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identify scheduling conflicts for resolution.
  • Coordinate training requirements for staff (research, booking, cancellations, confirmations, etc.).
  • Collaborate with internal and external stakeholders in order to deliver on business objectives.
  • Organize work information to ensure accuracy and completeness.
  • Think creatively and propose new solutions; exercise judgment to identify, diagnose, and solve problems within given rules.
  • Work mostly independently.
  • Broader work or accountabilities may be assigned as needed.

Benefits

  • health insurance
  • tuition reimbursement
  • accident and life insurance
  • retirement savings plans
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