Executive Assistant to Market President

SAFE Credit Union•Folsom, CA

About The Position

The Executive Assistant to the Market President provides comprehensive one-on-one executive support and manages office operations. The role serves as the primary point of contact for internal and external constituents on matters related to the Market President, including confidential or critical issues, and requires professionalism, discretion, sound judgment, and the ability to anticipate needs and solve problems. The position supports the Market President’s leadership and organizational effectiveness through calendar and email management, meeting and travel coordination, preparation of documents and presentations, correspondence, expense reporting, outreach follow-up, and coordination of projects and events. It also helps maintain office supplies and mail operations and provides hospitality to guests. The role operates in a fast-paced, do-it-yourself, start-up environment and works across teams and diverse communities.

Requirements

Associate degree or equivalent from a two-year college or technical school; alternatively, three to six years of related experience and/or training, or an equivalent combination of education and experience.
Strong ability to execute work with a diversity, equity, and inclusion lens.
Significant executive-support experience, including supporting C-level executives.
Expert proficiency with Microsoft Office and desktop-publishing software, including the ability to design and edit graphic presentations and materials.
Technical proficiency and problem-solving skills related to IT infrastructure, IT support and troubleshooting, and cloud-based environments and web applications.
Strong verbal and written communication skills, including spelling, grammar, proofreading, editing, listening, and empathy.
Exceptional organizational skills and attention to detail; excellent time management and interpersonal skills.
Professionalism when working with board members, senior executives, staff, community leaders, donors, funded partners, and the public.
Ability to make informed decisions about priorities and available time, interpret situations without instructions, and respond urgently when needed.
Ability to complete a high volume of tasks and projects with little or no guidance and deliver quality work on time.
Ability to maintain integrity and discretion with confidential information; excellent judgment and adaptability are essential.
Ability to work independently on projects from conception to completion and under pressure while handling varied activities and confidential matters.
Ability to work effectively in a cross-functional team and with diverse communities, and willingness to do what is necessary to complete the work.
Ability to interpret written, oral, or schedule-based instructions and solve practical problems in situations with limited standardization.
Regularly sit, talk or hear, and use hands to handle or feel objects, tools, or controls; occasionally stand, walk, reach, and stoop, kneel, crouch, or crawl; occasionally lift or move up to 10 pounds; close vision is required.

Nice To Haves

Nonprofit board experience is highly preferred.

Responsibilities

Manage the Market President’s calendar and email, prioritize requests, resolve scheduling conflicts, and recommend appropriate actions.
Prepare complex documents, reports, presentations, correspondence, contact lists, meeting materials, and expense and mileage reports.
Collect and prepare information for meetings with staff and external parties; coordinate meetings, retreats, staff meetings, and events as needed.
Make travel arrangements and keep the Market President informed about upcoming commitments and responsibilities.
Serve as the primary contact for internal and external constituencies on matters concerning the Market President, exercising discretion and judgment in handling confidential or critical matters.
Monitor the organizational environment and keep the Market President updated on relevant issues; anticipate needs for meetings and conferences.
Facilitate communication between the Market President, staff, and Executive Team, maintaining credibility, trust, and support.
Coordinate projects on behalf of the Market President, assigning work to appropriate staff when needed.
Coordinate the Market President’s outreach activities and follow up on contacts to cultivate ongoing relationships.
Replenish office supplies and materials, process and distribute daily mail, and provide hospitality to guests.
Provide event-management support and undertake other assigned projects for the benefit of the organization.

Benefits

Full medical, vision, and dental coverage
401(k) matching
Health savings account (HSA)
Flexible spending account (FSA)
Professional development opportunities, including training programs, workshops, and mentorship
Recognition and appreciation of employee achievements and contributions
Flexible work arrangements, including remote-work options and flexible scheduling
Career growth opportunities and internal promotions
Work-life balance support
Employee autonomy and empowerment
Employee resource groups and a YOUnity Council, with a focus on diversity, equity, inclusion, and belonging
Wellness programs and resources for physical and mental health