Executive Assistant to COO- Insurance Company

Lee Agency Inc•Muscatine, IA

1d•Hybrid

About The Position

We are seeking a highly organized, proactive, and trustworthy Executive Assistant to the COO to provide high-level administrative, operational, and strategic support. This role serves as a key partner to the COO, helping drive operational excellence across the organization while supporting the Consulting Teams (Risk Management, Nurse Consulting, and HR Consulting) and our affiliate, Brighton Consulting Group (BCG). The ideal candidate is a detail-oriented self-starter who can anticipate needs, manage competing priorities, and act as a central communication hub between leadership, consulting teams, clients, and staff. This role blends executive-level support with hands-on administrative coordination in a fast-paced, client-focused environment.

Requirements

Associates degree or greater required
Exceptional organizational skills with strong attention to detail.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment
High level of discretion and professionalism with confidential information.
Proficiency in Microsoft Office Suite (Excel, Office), Data Analytic software, calendar management, and project management tools.
Strong interpersonal skills and ability to build relationships across teams.
Self-starter with the ability to work independently and as part of a team.

Nice To Haves

Experience supporting executives, leadership teams, or client-facing roles preferred
Experience in project management, consulting support, and data analytics is preferred
Experience with CRM systems and data management is a plus.

Responsibilities

Serve as a trusted partner to the COO, helping drive initiatives from planning through execution
Support organizational priorities by coordinating projects, tracking deliverables, and ensuring follow-through.
Conduct research and prepare reports, presentations, and materials to support decision-making
Anticipate needs and proactively align daily activities with departmental and company
Visit consulting clients and determine needs, pain points, and solutions.
Manage and prioritize the COO’s calendar, schedule, email communications, and meeting coordination.
Coordinate internal and external meetings, including agendas, materials, and follow-up actions.
Maintain organization of files, documents, and operational systems.
Support office management functions and ensure smooth day-to-day operations.
Administer consulting CRM process and software
Handle correspondence, phone calls, and general communications with professionalism and discretion.
Provide administrative and coordination support to Consulting Team leaders and projects.
Assist with scheduling client meetings, managing deliverables, and tracking project timelines.
Collaborate with consulting teams to ensure efficient workflows and high-quality client service.
Help prepare client-facing reports, presentations, and documentation.
Support cross-functional communication between consulting teams and company leadership.
Serve as a professional point of contact for clients, partners, and internal staff
Build and maintain strong relationships while delivering exceptional customer service.
Manage sensitive communications and handle confidential information with discretion.
Coordinate consulting and client-related events, including planning, logistics, and execution
Assist with special projects and initiatives across departments as needed.
Promote a positive, professional, and collaborative work environment
Demonstrate company core values: Tell the Truth, Work Hard, Have Fun!
Communicate priorities and directives effectively across teams.
“Create Raving Fans” with all internal and external interactions