Executive Assistant & Project Specialist

SPS Health LLC•Denver, CO
•$70,000 - $90,000•Hybrid

About The Position

The Executive Assistant & Project Specialist provides high-level administrative support to the Chief Operating Officer and business unit leaders and coordinates projects and operational initiatives across StatimRx and Statim Logistics. This role helps organize priorities, maintain effective communication, track deliverables, and support a consistent client and contractor experience. The position works closely with Operations, Client Services, Sales, Finance, Technology, and other business partners to coordinate meetings, prepare materials, document decisions, support implementations, improve processes, and ensure follow-up on key commitments. This is an individual contributor role with no direct people-management responsibilities.

Requirements

  • Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and collaboration or project-tracking tools is required.
  • Experience supporting executives, coordinating projects, or managing administrative and operational workflows.
  • Ability to organize multiple projects, maintain accurate documentation, and follow through on details with limited supervision.
  • Ability to manage changing priorities in a fast-paced, dynamic environment.
  • Strong written and verbal communication, interpersonal, and customer service skills.
  • Strong time-management and organizational skills, with the ability to meet deadlines and prioritize effectively.
  • Ability to prepare professional correspondence, reports, presentations, meeting notes, and project updates.
  • Sound judgment, discretion, attention to detail, and practical problem-solving skills.

Nice To Haves

  • Experience in healthcare services, logistics, pharmacy delivery, transportation networks, or another regulated service environment.
  • Familiarity with contractor documentation, credentialing, onboarding, or compliance processes.
  • Experience supporting client implementations, customer service, account management, or cross-functional projects.
  • Experience with Monday.com, Salesforce, FreshDesk, Dispatch Science a plus.

Responsibilities

  • Provide administrative and project support to the Chief Operating Officer and business unit leaders, including calendar coordination, meeting preparation, correspondence, presentations, and follow-up.
  • Organize priorities, deadlines, and action items to help ensure timely completion of commitments.
  • Prepare agendas, capture meeting notes and decisions, distribute materials, and track next steps.
  • Handle sensitive business information with professionalism, discretion, and sound judgment.
  • Coordinate assigned projects and client or contractor onboarding activities from planning through completion.
  • Maintain project plans, timelines, task lists, status updates, documentation, and shared resources.
  • Communicate with internal and external stakeholders regarding requirements, deadlines, risks, and outstanding items.
  • Escalate delays, competing priorities, and issues to the appropriate leader and assist with resolution.
  • Support preparation for client meetings, business reviews, implementation discussions, and internal planning sessions.
  • Compile reports, presentation materials, performance information, and supporting documentation.
  • Track client requests, commitments, and follow-up items and coordinate responses with the appropriate teams.
  • Maintain routine dashboards, trackers, and status reports for operational and project activities.
  • Collect, organize, and validate information used to monitor implementation, service, compliance, recruitment, and operational performance.
  • Identify recurring administrative or process issues and recommend practical improvements.
  • Assist with documenting standard operating procedures and implementing approved process changes.
  • Build effective working relationships across departments and with external business partners.
  • Coordinate information and handoffs among teams to support timely, accurate execution.
  • Adapt to changing priorities and support business and change-management initiatives as assigned.
  • Maintain the confidentiality of information processed.
  • Follow company policies and procedures.
  • Perform other duties and responsibilities as requested or required.

Benefits

  • The Company complies with the Colorado Healthy Families & Workplaces Act.
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