Executive Assistant/HR Designee

ASM Global•Manchester, NH

46d•Onsite

About The Position

The Executive Assistant / HR Designee plays a critical role as an operational partner, combining high-level administrative support with ownership of key human resources functions. This role provides administrative support to leadership, including calendar management, meeting coordination, and correspondence. It also involves overseeing general office operations, assisting with marketing-related administrative tasks, and supporting customer service inquiries. In addition, the role is responsible for ensuring compliance with HR policies and employment regulations, administering HR policies, managing full-cycle recruiting, maintaining employee records, administering benefits programs, supporting performance management, providing guidance on employee relations, coordinating training, preparing separation documentation, and assisting with payroll processing. The position also involves supporting overall HR and administrative operations, collaborating with teams, assisting with reporting and special projects, and providing support during event days and high-volume periods.

Requirements

High school diploma or equivalent required
2+ years of administrative and/or HR experience preferred (internships and part-time experience considered)
Strong organizational skills with the ability to manage multiple priorities
Ability to work effectively in a fast-paced, high-pressure environment
Excellent communication, problem-solving, and customer service skills
Proficiency with office equipment and willingness to adopt new technologies
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Proficiency in Microsoft Word, Excel, and PowerPoint

Nice To Haves

associate’s or bachelor’s degree in Business Administration or a related field preferred
Experience in customer service, hospitality, or office environments is a plus
experience with HRIS platforms (e.g., Workday, ADP) and tools like Canva is a plus

Responsibilities

Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence
Coordinate meetings, including logistics, materials, and follow-up
Support internal and external communications and document preparation
Assist with marketing-related administrative tasks, including coordination of materials and project support
Oversee general office operations, including ordering supplies, equipment maintenance, and workspace organization
Support customer service inquiries and responses
Coordinate with IT providers for troubleshooting and scheduling support
Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Director or Manager
Assists with customer service inquiries and responses.
Composes and types routine correspondence
Organizes and maintains file system and files, correspondence, and other records
Helps with VIP and Premium ticket requests and assists with fulfillment
Assisting with scheduling and making appointments
Greets scheduled visitors & vendors and directs to appropriate area or person
Conducts research and compiles and types statistical reports.
Completes monthly facility reports
Other duties assigned
Ensure compliance with Legends Global HR policies and all applicable federal and New Hampshire employment regulations
Administer HR policies, procedures, and programs for all facility personnel
Manage full-cycle recruiting, including job postings, interviewing, hiring, and onboarding
Coordinate and conduct new employee orientations
Maintain employee records, including benefits participation, personnel changes, and reporting data
Administer benefits programs (health, dental, vision, life, disability, leave programs, COBRA, and FMLA)
Support performance management processes, including reviews and salary administration
Provide guidance to management on employee relations matters and escalate issues as appropriate
Coordinate or deliver training for managers and employees, including compliance and customer service programs
Prepare separation documentation, conduct exit interviews, and track turnover trends
Investigate workplace incidents and prepare reports for insurance carriers
Assist with biweekly payroll processing, ensuring accuracy and timely submission
Support overall HR and administrative operations and team coordination
Collaborate with leadership and cross-functional teams to achieve business and operational goals
Assist with reporting, special projects, and other duties as assigned
Proactively identify areas where additional support is needed and step in as required
Provide administrative and operational support during event days and high-volume periods
Assist leadership and team operations in a fast-paced, dynamic environment