Executive Assistant, Chief Operating Officer, Digital

Equinix • New York, NY

5d • $70,000 - $115,600

About The Position

We are seeking a dynamic and highly skilled Senior Executive Assistant to support the Chief Operating Officer, Digital and play a pivotal role within our Digital and Innovation Office. This is not simply an administrative position — it is an opportunity to be a trusted connector, a relationship builder, and a key coordinator across one of the most forward-thinking teams in our organisation. The ideal candidate will be intuitive and proactive, anticipating needs and thinking several steps ahead. You will bring a solution-oriented mindset, thrive in a fast-paced environment, and demonstrate exceptional organisational and communication skills. With a strong customer service ethos and the ability to manage competing priorities seamlessly, you will ensure the COO and the wider Digital & Innovation team operate at their highest level of impa

Requirements

• The targeted pay range for this position in the following location is / locations are: United States - New York City Office NYO1 : 77,000 - 115,600 USD / Annual United States - DA1 Dallas : 70,000 - 105,000 USD / Annual
• Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.
• The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs.
• Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
• The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits.
• Employees are eligible for bonus, and equity may be offered depending on the position.

Nice To Haves

• Intuitive and proactive, anticipating needs and thinking several steps ahead.
• Solution-oriented mindset.
• Thrive in a fast-paced environment.
• Exceptional organisational and communication skills.
• Strong customer service ethos.
• Ability to manage competing priorities seamlessly.

Responsibilities

• Manage a complex and demanding calendar and travel schedule, routinely planning, coordinating and scheduling meetings across multiple time zones.
• Act as a strategic gatekeeper for the COO's time — prioritising requests, ensuring alignment with key priorities, and diplomatically declining or redirecting lower-value commitments.
• Arrange business travel, prepare detailed itineraries and country engagement plans, and process expenses efficiently in Concur. Given the COO's global remit, agenda management during international travel is a significant component of this role.
• Confidently liaise with senior executives, customers, partners, and relevant external stakeholders.
• Serve as a trusted liaison between the COO, direct reports, and the wider organisation — representing the Digital & Innovation Office with professionalism and discretion.
• Continuously review, categorise, and action inbox items on behalf of the COO where appropriate. Propose and implement an inbox management approach including automation rules and filtering to maximise focus.
• Monitor key communication channels (Outlook, Teams, Viva Engage, LinkedIn) and surface critical information in a timely and structured way to keep the COO informed and prepared.
• Develop meeting materials including background research, participant profiles, previous commitments, and suggested discussion points. Prepare briefing packs ahead of key meetings.
• Organise and execute meetings, distribute actions, and follow up on commitments to accelerate executive decision-making.
• Prepare exec summaries following key meetings based off of recordings and transcripts.
• Plan and organise all hands meetings and high-profile external engagements. Manage venue, catering, AV/video conferencing, IT setup, and security access.
• Support the setup of Zoom webinars as required, host all hands and town hall meetings.
• Provide support and program management for strategic projects, employee engagement initiatives, and Digital & Innovation Office programmes.
• Coordinate special projects and department-wide events, like all hands, town halls, and support slide deck creation.
• Raise purchase orders and manage approvals using Coupa.
• Facilitate timely approval of invoices for payment.
• Maintain accurate records of procurement activity.
• Manage delegated approvals across systems and workflows, ensuring appropriate documentation and escalation where required.
• Track follow-ups on approvals, signatures, and responses to maintain momentum.
• Review and manage all travel and expense approvals on behalf of the executive, while using strong judgement regarding approvals and notifications, and discretion.
• Build and leverage collaborative relationships with Executive Assistants across the company.
• Actively contribute to a connected and high-performing EA network within the Digital & Innovation Office and beyond.
• Demonstrate exceptional judgement and the confidence to act on behalf of the COO when appropriate.
• Handle all sensitive information with the utmost professionalism and discretion through every interaction.

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Eligibility requirements apply to some benefits.
• Benefits are subject to change and may be subject to specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed