Executive Administrative Assistant

CHEMUNG CANAL TRUST COMPANY N A•Buffalo, NY

16d•$26 - $35•Onsite

About The Position

Chemung Canal Trust Company is seeking an Executive Administrative Assistant to support the Regional President and other Executive and Senior Vice Presidents. The role oversees confidential communications, calendar and meeting management, project coordination, travel logistics, and operational priorities, helping ensure efficient business activities while maintaining strong relationships with internal and external stakeholders and demonstrating professionalism and discretion. The position is based in Buffalo and includes travel within the Western New York branch footprint. The assistant also supports the Market Team, strategic initiatives, branch expansion, sponsorships, and the Canal Bank Advisory Board. The role includes coordinating executive communications and visitor interactions, preparing and distributing meeting materials, managing administrative and office logistics, representing the bank at community activities, and completing additional duties as assigned.

Requirements

At least 5 years of experience supporting an Executive Leadership Team in a corporate environment.
Proactive, resourceful, and highly self-directed, with the ability to adapt communication style across phone, email, text, Microsoft Teams, video conferencing, and in-person interactions.
Sound judgment, critical thinking, and problem-solving abilities, with discretion in handling confidential information.
Ability to manage multiple priorities, maintain strong attention to detail, and support multiple executives.
Working knowledge of the internet, Word, Excel, PowerPoint, Outlook email and calendars, basic AI tools, and general file sharing.
Exceptional interpersonal and relationship management skills, with the ability to interact professionally with executives, senior management, clients, community leaders, and other stakeholders.
Willingness to learn new systems, take on assignments, and manage them to completion.
Ability to travel and a valid driver’s license.

Nice To Haves

Associate degree in a related field preferred.
Experience in the financial services industry preferred.
Licensed Notary preferred; otherwise, successfully obtain a Notary license within 2 years.

Responsibilities

Maintain calendars and schedule meetings, lunches, and events; process conference registrations and make travel arrangements.
Process invoices and monthly expenses, including club memberships, cash reimbursements, and mileage reimbursements.
Assist Marketing with Canal Bank sponsorships.
Track strategic initiatives and deliverables; support incentive plan reporting and maintain dashboards.
Support the Market Team as needed and enhance relationship management in the Western New York region.
Support branch expansion initiatives by assisting with lease management and vendor relationships and tracking deadlines.
Coordinate executive communications and visitor interactions, screen calls, manage inquiries, and provide a professional experience for guests and business partners.
Assist with completing and distributing meeting materials, reports, presentations, and expenses; monitor deadlines.
Assist with audio, video, and food and beverage needs in meeting rooms and coordinate conference room schedules.
Manage administrative logistics for the Canal Bank Advisory Board, including member onboarding, meeting invitations and response and attendance tracking, venue booking, food and equipment setup, presentations, and on-site meeting management.
Coordinate and resolve IT, Help Desk, and Facilities requests; oversee office supply procurement; manage incoming mail and electronic and paper data storage.
Represent the bank through participation in community activities, boards, and events.
Assist the Corporate/Assistant Corporate Secretary with miscellaneous projects.
Travel within the Western New York branch footprint.
Execute additional duties and support activities as assigned.
Conform to General Performance Expectations identified for all employees.