Executive Admin Assistant

Spectrum Human ServicesBenton Harbor, MI

About The Position

The Executive Administrative Assistant is a pivotal member of the leadership team, overseeing day-to-day operations and ensuring seamless coordination across departments. You will support the Executive Director, departmental leaders, and staff in ways that directly influence the quality of services provided to the youth in our care. The Executive Administrative Assistant strengthens the pulse of the company by coordinating admissions, onboarding, training, policies, and administrative oversight; ensuring continuous quality improvement; supporting service delivery for youth and proper documentation systems; supervising and developing the Administrative Secretary; partnering with supervisors, management, and clinical/support teams to maintain excellence; leading or assisting with investigations, corrective action plans, and compliance; and helping drive strategic goals, program reporting, and board-level updates. Your leadership ensures that our programs operate with integrity, clarity, and compassion—every day, for every youth we serve.

Requirements

  • A High School Diploma and five years in a child-caring institution, or
  • Two years of college and at least one year of child-care experience (preferred)
  • A valid driver’s license and clear background clearances
  • A physical exam, a negative TB test, and reliable transportation
  • Advanced technical and administrative management skills
  • Foundational knowledge of employment practices, residential systems, and organizational procedures
  • Strong supervisory abilities
  • Excellent communication, collaboration, and problem-solving skills
  • Capacity to work independently, manage pressure, and generate high-quality reports
  • Analytical thinking and resource management abilities

Responsibilities

  • Coordinating admissions, onboarding, training, policies, and administrative oversight
  • Ensuring continuous quality improvement
  • Supporting service delivery for youth and proper documentation systems
  • Supervising and developing the Administrative Secretary
  • Partnering with supervisors, management, and clinical/support teams to maintain excellence
  • Leading or assisting with investigations, corrective action plans, and compliance
  • Helping drive strategic goals, program reporting, and board-level updates
  • Strengthen internal systems for the benefit of youth, families, and staff
  • Help maintain the highest standards in residential care
  • Ensure teams are equipped, informed, and connected
  • Provide leadership that upholds the mission and values of SJJS
  • Play a central role in building a culture of excellence and accountability
  • Organizational planning and strategic implementation
  • Oversight of program data and evaluation
  • Operational policy development and training
  • Communication across teams
  • Documentation that drives accountability and success
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