Exec. Dir, Analytics & Optimization

Foxwoods Resort Casino•Mashantucket, CT

About The Position

Under the supervision of the Senior Vice President of Gaming Operations, the incumbent is responsible for the strategy and implementation of all activities related to analytics and revenue management. This includes but is not limited to training, managing & directing the activities of the analytics and revenue management teams. The incumbent is to provide ad-hoc project analysis as requested by senior management; prepare value-based financial analyses and pro forma financial statements for all potential gaming expansion opportunities; provide financial, operational and labor analyses / forecasts for all divisions of the resort casino operation; develop and support the Company's annual budget, forecasting and strategic planning process; identifies key areas for operational and process improvement by providing detailed internal and external analysis of gaming, operating, labor and revenue management data. The incumbent will also assist with the development and implementation of customer lifetime value models; customer life-cycle based marketing, real-time marketing, integrating predictive analytics and optimization of guest interactions. The incumbent will also develop, execute and implement resort-wide Revenue Management strategies. Responsible for revenue optimization modules including Revenue Per Available room (REVPAR), Hotel POR/PAR reporting and Passkey.

Requirements

Master's degree required in Business or Applied Sciences oriented major (Finance, Statistics, Mathematics, Economics or Engineering).
Six (6) + years of Revenue Management, Hospitality, Leisure, Gaming, and Consumer related experience required.
Six (6) + years of experience with quantitative analysis & revenue management tools, including but not limited to SAS, Rainmaker, Duetto, iDeas, SASVA, SQL, SFA, NGS, Delphi, Sisense, Qlikview and decision support systems required.
The candidate must possess at least 6+ years of management experience with at least 4 years spent managing a team of operational or revenue analysts.
Must have experience with a PC environment, including the use of Microsoft Office Suite (MS Excel, Access, PowerPoint, and Microsoft Word).
Must possess excellent planning, organization, and analytical skills.
Must possess superior verbal, written and interpersonal communication skills.
Must have the ability to synthesize information into meaningful conclusions and recommendations.
Must display good interpersonal skills and have a positive cooperative attitude with both internal and external customers.
Must be able to work with other areas of Finance and Operations.
Must have the ability to balance multiple concurrent projects with varying degrees of priority, as well as working independently on projects from conception to completion.

Responsibilities

Strategy and implementation of all activities related to analytics and revenue management.
Training, managing & directing the activities of the analytics and revenue management teams.
Provide ad-hoc project analysis as requested by senior management.
Prepare value-based financial analyses and pro forma financial statements for all potential gaming expansion opportunities.
Provide financial, operational and labor analyses / forecasts for all divisions of the resort casino operation.
Develop and support the Company's annual budget, forecasting and strategic planning process.
Identifies key areas for operational and process improvement by providing detailed internal and external analysis of gaming, operating, labor and revenue management data.
Assist with the development and implementation of customer lifetime value models; customer life-cycle based marketing, real-time marketing, integrating predictive analytics and optimization of guest interactions.
Develop, execute and implement resort-wide Revenue Management strategies.
Responsible for revenue optimization modules including Revenue Per Available room (REVPAR), Hotel POR/PAR reporting and Passkey.