Examination Technician (Office Automation)

Internal Revenue Service•Jacksonville, FL

About The Position

The Examination Technician supports examinations in the Large Business and International Division, Eastern Compliance Practice Area, Southeast Territory 4. The technician is responsible for an assigned segment or phase of an examination, contributing to its completion and closure. This work includes locating and documenting information in taxpayer books and records, recording facts and evidence, conducting research, and maintaining case and monitoring information in IRS systems. A qualified typist is required, with a minimum speed of 40 words per minute, and the position requires experience using office automation systems, software, practices, and procedures.

Requirements

  • At least one year of specialized experience at a level of difficulty and responsibility equivalent to GS-05, including experience preparing, receiving, reviewing, and verifying documents for completeness; processing case-related transactions; maintaining office records; locating and compiling information from files and other data sources; processing tax returns, reports, and supporting documentation; examining tax returns and supporting documents for completeness and accuracy; and contacting customers by telephone and written correspondence to obtain information, explain tax liabilities, and encourage compliance.
  • Typing speed of at least 40 words per minute, based on a five-minute sample with three or fewer errors.
  • Experience using office automation systems, software, practices, and procedures.
  • Current civilian employees must meet the time-after-competitive-appointment requirement by the announcement closing or applicable cut-off date: at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate.
  • Applicants for positions above GS-05 must meet time-in-grade requirements: one year (52 weeks) at the next lower grade level. Additional time-in-grade rules apply to GS-05 applicants as stated in the announcement.
  • Ability to obtain and use a Government-issued charge card for business-related travel.
  • Completion of any required probationary period.

Responsibilities

  • Search for, locate, and document specific information from taxpayers’ books and records as part of an assigned examination segment or phase.
  • Document facts and evidence so the team coordinator or team members have appropriate information to reach a sound conclusion.
  • Conduct technical, industry, market, and IRM research for the team manager, team coordinator, and team members.
  • Input information to update and retrieve case and related status information using database systems such as the Examination Return Control System (ERCS) and Audit Information Management System (AIMS).
  • Extract and analyze pertinent statistics or information concerning Coordinated Industry Cases (CIC) and Industry Cases (IC) using ERCS.
  • Provide input to update monitoring systems supporting Industry and Division Strategic Business Plans and Balanced Measures goals and objectives.

Benefits

  • The announcement describes a comprehensive federal employee benefits package, with eligibility dependent on position type and other factors.
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