Docketing Technician (Office Automation)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Albuquerque, NM

2d

About The Position

The Docketing Technician (Office Automation) serves in the United States Attorney's Office, District of New Mexico, as a source of procedural and system information for docketing functions. The position maintains automated case records from initial referral through final disposition and file closure, enters and updates case information, analyzes data, produces reports and documents, and provides legal support to Assistant United States Attorneys (AUSAs) and other staff. The role also advises docketing personnel, helps troubleshoot system issues, and develops and delivers training on docketing requirements and procedures. Duties and assignments become more complex as training and experience progress.

The position may be filled at the GS-05, GS-06, or GS-07 level. Qualification requirements vary by grade and include relevant clerical or legal-support experience, education in lieu of experience at GS-05, or a combination of education and experience. At GS-07, applicants must also type at least 40 words per minute based on a five-minute sample with three or fewer errors.

Appointment requires U.S. citizenship or nationality, satisfactory pre-employment adjudication (including fingerprint, credit, tax, and drug checks), and a favorable background investigation for continued employment. Selective Service registration is required when applicable. A one-year probationary period may be required. Relocation expenses will not be authorized; a recruitment or relocation incentive may be considered based on qualifications.

Requirements

• U.S. citizenship or nationality.
• Satisfactory pre-employment adjudication, including fingerprint, credit and tax checks, and drug testing; continued employment is subject to favorable background investigation adjudication.
• Selective Service registration if applicable.
• Meet the qualification requirements for the selected grade by the announcement closing date.
• GS-05: One year of specialized experience equivalent to GS-04 in Federal service, or four years of education above high school, or a qualifying combination of education and experience. Specialized experience includes clerical or administrative office support such as reviewing documents for accuracy and completeness, receiving and routing mail, responding to inquiries, typing and formatting correspondence and forms, maintaining filing systems, and entering data in an electronic database.
• GS-05 education and experience combination: Only education beyond the first 60 semester hours is creditable; one academic year (30 semester hours) beyond the second year equates to six months of specialized experience.
• GS-06: At least one year of specialized experience equivalent to GS-05, including use of electronic case-management systems and office automation for docketing and records; determining appropriate legal action for incoming cases; inputting, updating, and extracting legal data; researching legal sources to obtain or verify information; and producing legal-related reports, documents, and correspondence using automated software.
• GS-07: At least one year of specialized experience equivalent to GS-06, including knowledge of administrative and legal hearing rules and practices and comprehensive knowledge of legal terms and definitions; complex data entry in electronic file and case-tracking systems; use of legal terminology and knowledge of litigation and court proceedings to docket cases and identify record or input errors; recommending docketing or case-management procedure improvements; assisting with system training; and producing database reports.
• GS-07: Type at least 40 words per minute on a five-minute sample with three or fewer errors; a typing test may be required.
• Academic degrees and coursework must be from an accredited or pre-accredited institution recognized by the U.S. Department of Education. Foreign education must be shown to be comparable to U.S. accredited education, with credential evaluation evidence provided; documentation must be in English or accompanied by an English translation.
• Applicants seeking ICTAP or CTAP selection priority must meet the applicable eligibility conditions, follow application instructions, be well-qualified (including a score of 85 or better on established ranking criteria), and provide proof of eligibility.
• Current or recent political appointees covered by the stated OPM disclosure rules must disclose that information to the HR Office.

Responsibilities

• Serve as a source of procedural and system information on docketing functions.
• Recommend procedural revisions to improve docketing functions and expedite case processing.
• Provide precise and accurate information about docketing matters.
• Develop or request new or modified reports and internal processing procedures in response to USAO needs or to improve docketing efficiency and effectiveness.
• Advise docketing personnel on unique or complex cases and situations.
• Assist with troubleshooting system problems and recommend solutions.
• Explain automated system operations and the importance of timely information to new AUSAs and legal support staff.
• Provide ongoing instruction on docketing requirements and procedures; develop local training activities and materials; assess training effectiveness and make improvements.
• Develop and maintain automated records from initial referral through final disposition and case-file closure.
• Use advanced automation techniques to produce reliable data and analyses tailored to requesters' needs.
• Analyze case content to determine the nature of the USAO's interest and cause of action.
• Update databases and systems to record status changes for docketed items.
• Review reports to identify recurring errors, recognize missing data elements, and locate missing information as needed.
• Identify incoming cases or legal actions requiring special handling and refer them appropriately before coding and data entry.
• Provide legal support services to AUSAs; enter pertinent information into the docketing system and route it to the appropriate USAO employee.
• Conduct periodic case certification processes.
• Review recurring and statistical reports to respond to inquiries and make corrections requested by authorized USAO employees.
• Determine when cases may be closed in the system based on legal-process knowledge and review of automated records.
• Review case files for accuracy and complete records as necessary.
• Respond to case-status inquiries from client agencies, the Court, USAO staff, defense counsel, and others; retrieve information through query routines or hard-copy reports and use discretion in determining what may be released.
• Produce written documents and materials using office automation applications.

Benefits

• Comprehensive benefits package including paid vacation, sick leave, and holidays.
• Telework.
• Life insurance.
• Health benefits.
• Participation in the Federal Employees Retirement System.
• A recruitment or relocation incentive may be considered based on qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED