EVS Operations Manager

Trinity Health•Pontiac, MI
•Hybrid

About The Position

Accountable for leading, guiding, and directing the Trinity Health Ministry/Site area functional responsibilities. Enable enterprise level strategy to address internal or external business & regulatory issues; provide functional expertise and ensure fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Area, Regions and Health Ministries to ensure consistency and integration of strategy and operations. Maintaining awareness of new industry developments and standards. Provides decision support, operations &/or optimization leadership focus.

Requirements

  • Highschool diploma or equivalent preferred.
  • A minimum of two years progressive responsibility in housekeeping or equivalent experience.
  • Must be proficient in computer-based technology.
  • Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
  • Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
  • Use a computer / other technology.
  • Sit with the ability to vary / adjust physical position or activity.
  • Maintain a safe working environment & use available personal protective equipment (PPE).
  • Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
  • Lift a maximum of 30 pounds unassisted.
  • Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.
  • Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.
  • Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
  • Lift a maximum of 30 pounds unassisted.
  • Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.
  • Encounter a clinical / patient facing / hands on interactive work environment.
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.

Nice To Haves

  • Ability to provide assistance in the event of an emergency.
  • Work outdoors with variable external environmental conditions.

Responsibilities

  • Providing advice, guidance, and leadership to Region and Ministry leaders in developing strategies and in the achievement of performance goals.
  • Enable Collaboration across and within System Services Area, Region and Ministries to ensure consistency and integration of strategy and operations.
  • Providing advice, guidance, and leadership to System Services functional area, Regions and Ministries.
  • Leading standardization/systems and optimization of policy, process, methodology, establishing a national community of practice.
  • Oversee Vendor/Contract Labor Management including centralizing strategy and optimizing spend.
  • Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives.
  • Responsible for supporting regional efforts to comply with functional area priorities.
  • Accountable for the selection, evaluation, and overall success of the functional leadership teams.
  • Organization-wide focal point for establishing functional strategies and governance over financials and staffing.
  • Accountable for communication between System Services functional area, Regions and Ministry leaders.
  • Responsible for measuring and reporting KPIs/metrics and value delivery.
  • Providing advice, guidance, and leadership for the colleague life cycle.
  • Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
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