EVS Lead

Kansas Crossing Casino LC•Pittsburg, KS

10d

About The Position

The EVS Lead oversees day-to-day Environmental Services operations and directly supervises the department, with the goal of maintaining an optimally presented property. The role models the company’s core values and Hometown Hospitality, provides direction for daily operations, and supports high standards of cleanliness, safety, aesthetics, and guest satisfaction. The EVS Lead also ensures staff meet applicable training and licensing requirements and assists with general facility upkeep. The position supports and trains EVS attendants, coordinates assignments and pre-shift briefings, and works with the EVS Manager to develop task checklists, operating guidelines, and inventory pars. It also helps maintain OSHA and Hazcom compliance, chemical labeling, organized storage areas, and properly maintained equipment and supplies. The role requires effective communication, leadership, diplomacy, attention to detail, and the ability to work with chemicals and protective equipment. The schedule may include all shifts, holidays, nights, weekends, and overtime as business needs dictate. Physical tasks include lifting, pushing, pulling, carrying, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing, including in confined spaces, with lifting up to 25 pounds.

Requirements

Must be at least 18 years of age.
Management experience.
Thorough knowledge of EVS, OSHA, and Hazcom rules and regulations.
High school diploma or equivalent.
Excellent written and oral communication skills.
Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence or memoranda.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from managers, staff, guests, and the public.
Working knowledge of Excel and Word.
Attention to detail and accuracy.
Ability to maintain confidential information.
Ability to calculate figures and amounts and perform mathematical functions applicable to business needs.
Ability to work with chemicals while following safety standards, including using protective gear.
Ability to interpret and follow written, oral, diagrammatic, or scheduled instructions.
Ability to communicate effectively with Team Members at all levels and outside contacts.
Ability to resolve problems and conflicts diplomatically and tactfully.
Ability to demonstrate leadership and fairness and instill pride and personal responsibility in staff.
Ability to work all shifts, including holidays, nights, weekends, and overtime, as business needs dictate.
Ability to perform physical tasks with reasonable accommodations, including lifting up to 25 pounds and working in varying areas such as confined spaces.

Nice To Haves

Previous customer service experience.

Responsibilities

Model Hometown Hospitality and enthusiastically support the company’s core values of Fun, Friendly, and Community.
Support and train EVS attendants and ensure their work meets or exceeds company expectations.
Work with the EVS Manager to create task checklists and guidelines for efficient, clean operations, and use and enforce the assigned checklists.
Hold department pre-shift briefings and assign work according to the EVS Manager’s guidance.
Ensure OSHA and Hazcom compliance, including maintaining departmental MSDS sheets.
Ensure spray bottles and chemical storage containers are properly labeled.
Work with the EVS Manager to establish inventory pars, review equipment and supply inventories, and report variances.
Receive equipment and supplies and coordinate their organized distribution and storage in accordance with 5S principles.
Ensure storage areas are labeled and maintained in good order.
Monitor equipment condition and ensure equipment is properly maintained.
Conduct oneself in a gracious, kind, warm, professional, courteous, and responsive manner that reflects positively on the company and its values.
Perform other duties as assigned by department or company management.
Attend required casino training, obtain required licenses, and perform duties in compliance with applicable laws and regulations.
Help ensure minors are not permitted to gamble or loiter in gambling areas, drink alcohol, or purchase tobacco.
Know applicable departmental ordinances, regulations, laws, policies, procedures, and the Property’s problem-gambling programs.
Consult appropriate individuals and maintain effective written policies, procedures, and internal controls for regulatory compliance.
Investigate exceptions, fraud, and potential violations and report them to appropriate management.
Report known wrongdoing by any Team Member.