EVS Attendant Lead

Caesars Entertainment•Baltimore, MD

About The Position

The EVS Attendant Lead supports the day-to-day operations of the Environmental Services Department and helps ensure casino areas remain clean through teamwork. The role supervises cleaning operations and department personnel during assigned shifts, oversees cleaning and follow-up for facilities and equipment, and provides and administers training for new hires. The lead maintains key control and participates in scheduling, payroll, inventory, and purchasing procedures, without being solely responsible for them. The position is accountable for department walk-throughs, special cleaning projects, and maintaining cleanliness standards. It oversees assigned EVS attendants and may need to perform the physical duties of line employees during emergencies. The role requires a flexible schedule, the ability to work any day or hours, and adherence to attendance guidelines and regulatory, department, and company policies.

Requirements

Must be at least 21 years old to apply.
At least one year of experience as an EVS cleaner or equivalent is required.
Strong people skills and problem-solving ability.
Computer operation knowledge is essential.
Strong working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM, and BBP is essential.
Ability to converse, read, and write English.
Must have a flexible schedule and be able to work any day and any hours.
Ability to work independently and as part of a team, and get along well with others.
Must present a well-groomed appearance and be able to maneuver in and around casino and public areas.
Ability to respond calmly and make rational decisions when handling guest and employee conflicts.
Ability to speak distinctly and persuasively to others.
Ability to respond to visual and aural cues.
Ability to work in and tolerate areas containing secondhand smoke.
Must be able to sit, stand, or walk for long periods, including four hours, and tolerate prolonged sitting and standing.
Must be able to lift and carry up to 30 pounds, and push, pull, reach, bend, twist, stoop, and kneel, with or without accommodations.

Nice To Haves

At least two years of supervisor or lead experience in EVS/Housekeeping or a related field is preferred.
Experience supervising large work teams is a plus.

Responsibilities

Assist with the day-to-day operations of the Environmental Services Department.
Help ensure casino areas are clean through teamwork.
Supervise cleaning operations and department personnel during assigned shifts.
Supervise cleaning and follow-up for facilities and equipment.
Provide and administer new-hire training.
Maintain key control.
Participate in scheduling, payroll, inventory, and purchasing procedures, without being solely responsible for them.
Follow through on department walk-throughs and special cleaning projects, and maintain department cleanliness standards.
Oversee assigned EVS attendants.
Perform the physical duties of line employees in emergencies.
Meet attendance guidelines and adhere to regulatory, department, and company policies.