EVS Attendant Lead

Caesars Entertainment•Baltimore, MD

About The Position

The EVS Attendant Lead assists with the day-to-day operations of the Environmental Services Department and helps ensure casino areas remain clean through teamwork. The role supervises cleaning operations and department personnel during assigned shifts, oversees the cleaning and follow-up of facilities and equipment, and provides and administers new-hire training. The lead maintains key control and participates in scheduling, payroll, inventory, and purchasing procedures, without being solely responsible for them. The position is accountable for department walk-through follow-through, special cleaning projects, and maintaining cleanliness standards. It also oversees assigned EVS attendants and must follow attendance guidelines and regulatory, department, and company policies.

Requirements

Must be at least 21 years old to apply.
At least one year of experience as an EVS cleaner or equivalent is required.
Must possess strong people skills and problem-solving ability.
Computer operation knowledge is essential.
Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM, and BBP is essential.
Must be able to converse, read, and write English.
Must have a flexible schedule and be able to work any day and any hours.
Must be able to work independently, get along well with others, and work as part of a team.
Must present a well-groomed appearance.
Must be able to maneuver in and around casino and public areas.
Must be able to speak distinctly and persuasively to others.
Must be able to respond to visual and aural cues.
Must be able to tolerate areas containing secondhand smoke.
Must be able to sit, stand, or walk for long periods of time (four hours).
Must be able to lift and carry up to 30 pounds and push, pull, reach, bend, twist, stoop, and kneel, with or without accommodations.

Nice To Haves

At least two years of supervisor or lead experience in EVS/Housekeeping or a related field is preferred.
Experience supervising large work teams is a plus.

Responsibilities

Assist with the day-to-day operations of the Environmental Services Department.
Help ensure casino areas are clean through teamwork.
Supervise cleaning operations and department personnel during assigned shifts.
Supervise the cleaning and follow-up of facilities and equipment.
Provide and administer training for new hires.
Maintain key control.
Participate in scheduling, payroll, inventory, and purchasing procedures; these duties are not solely the lead's responsibility.
Follow through on department walk-throughs and special cleaning projects, and maintain department cleanliness standards.
Oversee assigned EVS attendants.
Meet attendance guidelines and comply with regulatory, department, and company policies.
Perform the physical duties of line employees in emergencies.
Respond calmly and make rational decisions when handling guest and employee conflicts.