EVS Floor Attendant - Casino Public Space

Hard Rock Hotel & Casino Ottawa•Tejon, NM

1d•Onsite

About The Position

The Floor Attendant, under the direction of the Public Space Supervisor, is responsible for maintaining clean and attractive public and employee areas within the facility. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Requirements

High school diploma or GED, or equivalent is preferred
Previous cleaning experience and knowledge of cleaning equipment and chemicals is preferred
Must possess outstanding guest service skills
Must be detail oriented
Must have high standards of cleanliness
Must conduct yourself in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida and departmental policies and procedures
Strong leadership and interpersonal skills
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.

Responsibilities

Deep clean, sanitize, and maintain attractive front and back of house spaces
In observation or safety requirements, services assigned areas using provided chemicals and equipment according to established procedures
Perform other duties associated with public area housekeeping as assigned
Operate and keep clean equipment, which is used for sweeping, vacuuming, brushing, polishing, and more
Follow internal procedures for signing in and out equipment, radios, and master keys
Provide excellent customer service for our internal and external guests
Take responsibility for the cleanliness of public spaces
Recognize and respond to spills or other calls which require immediate attention
Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
Other duties as assigned