EVS Director

Servicon•Compton, CA

2d•$80,000 - $85,000

About The Position

The Director of Environment Services (EVS) leads a diverse team of exempt and non-exempt staff and is responsible for one or more high-volume, complex healthcare sites. The Director serves as the single point of contact for Servicon’s client or clients at the site and delivers outcomes for patients, families, clinical staff, clients, and Servicon leadership through strategic operational leadership. The role oversees EVS functions, systems, processes, and programs; ensures healthcare sites are safe and clean; and drives quality improvement, training, infection prevention practices, labor productivity, budgets, KPIs, and goal tracking. The Director maintains knowledge of environmental trends, products, and regulatory requirements and ensures services meet contractual specifications. The role also recruits, orients, trains, and develops site managers and assistant directors, mentors supervisors and managers, models safety, implements service and efficiency improvements, and builds relationships with hospital leaders. Travel may be required.

Requirements

At least four years of relevant managerial experience in Facility Services or a related field.
Strong commitment to high-level service and quality standards.
Demonstrated ability to coach, motivate, develop, and lead a team.
Willingness to work a variable schedule that may include day, evening, and night shifts.
Computer proficiency, including use of Microsoft Office programs.
Ability to obtain security clearance.
Bilingual Spanish and English.
Must possess and maintain a valid driver's license and a driving record that meets company standards.
A criminal background check and drug screen are required.
Six or more years in healthcare EVS and at least five years at a senior leadership level are listed as qualifications.
Demonstrated analytical skills, including the ability to run relevant data reports and derive conclusions.
Exceptional written and oral communication and active listening skills; demonstrated ability to operate with empathy.
Proficiency with technology such as timekeeping systems and Microsoft Office Suite, including Outlook, Word, and Excel, as well as financial acumen.
Associate or bachelor's degree, or equivalent experience and leadership in Healthcare EVS.

Nice To Haves

Experience working with union contracts and collective bargaining agreements (CBAs).
Bachelor’s degree or equivalent years of experience.
Bilingual English/Spanish is also identified as preferred.

Responsibilities

Plan, direct, lead, and coordinate organizational, technical, and administrative functions across EVS areas at healthcare client sites.
Lead the EVS department and oversee Servicon EVS systems, processes, and programs.
Monitor operational programs to ensure sites are maintained as safe and clean.
Drive quality improvement, EVS staff training, infection prevention practices, labor productivity, client budgets, KPI and goal tracking, and budget adherence.
Maintain current knowledge of environmental trends, products, and applicable regulatory requirements.
Ensure EVS services meet client requirements and contractual specifications; serve as an escalation point for questions and concerns when needed.
Recruit site managers and assistant directors, including requisitioning, interviewing, and selection; orient, train, and develop new leaders.
Model and ensure safety standards and behaviors.
Lead, train, and mentor supervisors and managers to support their growth.
Identify and implement best practices and innovations to improve service and efficiency.
Build relationships with interdepartmental hospital leaders to execute agreed-upon strategies.
Perform other duties as assigned.