Events Specialist

Marriott•Bay Lake, FL

About The Position

The Events Specialist coordinates with group coordinators or hosts before functions, reviews banquet event orders, and helps ensure event arrangements meet guest needs and expectations. The role involves gathering event information, determining setup and timelines, identifying specific guest needs and buffet or action-station requirements, responding to special arrangements, and following up to ensure those arrangements are carried out. The position also requires following company and safety policies, reporting accidents and unsafe conditions, completing required safety training, maintaining a clean and professional appearance, protecting confidential information and company assets, and delivering courteous guest service. The Events Specialist communicates professionally, maintains positive working relationships, supports team goals, and helps uphold quality standards. Physical duties include standing, sitting, or walking for extended periods; handling objects weighing up to 25 pounds without assistance; navigating confined, elevated, uneven, or slippery spaces and stairs; and bending, twisting, reaching, pulling, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

At least 1 year of related work experience.
High school diploma or G.E.D. equivalent.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
Ability to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
No supervisory experience is required.
No license or certification is required.

Responsibilities

Meet group coordinators or hosts before functions, make introductions, and confirm that arrangements are agreeable.
Review banquet event orders to gather guest information and determine setup, timelines, specific guest needs, buffets, and action stations.
Respond to special banquet event arrangements and follow up to ensure compliance.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, preserve confidentiality, and protect company assets.
Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
Communicate clearly and professionally, including answering telephones using appropriate etiquette.
Develop positive working relationships and support the team in reaching common goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.