Events Services Manager - Hilton Houston Americas

Hilton • Houston, TX

3h

About The Position

The Events Services Manager oversees all aspects of event planning and execution, delivering memorable guest experiences through warm, high-quality hospitality. The role manages event documentation and transitions across pre-event, event, and post-event phases; serves as the primary client contact; develops creative menus and catered events; grows catering and events business; maintains client relationships; and guides team performance.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.

Responsibilities

• Manage event documentation and facilitate seamless transitions throughout pre-event, event, and post-event phases.
• Serve as the primary client contact, ensure smooth event execution, resolve issues proactively, and deliver an exceptional event experience.
• Design creative menus and catered events that maximize revenue and elevate the guest experience.
• Solicit new client relationships, develop proposals, and negotiate contracts to win new business in catering and events market segments.
• Maintain strong relationships with existing corporate and social accounts to secure repeat business.
• Communicate client requirements, provide direction, and offer feedback and coaching to support consistent, high-level service.

Benefits

• Access to 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including medical, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed