Events & Operations Manager

Rochester Institute of Technology•Rochester, NY

3d•$49,500 - $67,500•Onsite

About The Position

This role leads event operations and execution for the Gene Polisseni Center, supporting a wide range of high-profile athletic and campus events, most critically the men’s and women’s Division 1 hockey programs. The Manager oversees venue setups and conversions, critical scheduling software and technical aspects of the venue, supervises a large student staff team, and helps deliver an outstanding guest experience. The manager will oversee all of the evening and weekend rental activity as well as the staff supporting those activities and events. The position also manages operational equipment and purchasing while building strong partnerships with campus departments, clients, and vendors. It is an exciting opportunity for a hands-on leader who thrives in a fast-paced, event-driven environment.

Requirements

Bachelor's degree in related field
3 years of relevant experience
Equivalent combination of experience and education may be considered
Knowledge of event planning and project management principles, requirements, and resources
Knowledge of event facility operations, maintenance, and security protocols and best practices
Skill in customer service and hospitality management
Skill in multi-tasking and logistics coordination in the management of multiple projects with competing deadlines
Ability to coordinate tasks, manage deadlines, and allocate resources efficiently
Ability to negotiate and coordinate with agencies, partners, and other constituents
Candidates must be eligible to work in the United States

Responsibilities

Executes comprehensive event plans, including itineraries, resources, and other logistics
Ensures adherence to event timelines, schedules, and action plans
Collaborates with event hosts and stakeholders to ensure event appearance and functionality aligns with goals and objectives
Establishes and maintains relationships with vendors and contractors to ensure high-quality event support
Prepares, sets up, and arranges event venues, supplies, and equipment
Manages event supplies and equipment to ensure availability and functionality
Oversees venue setups and conversions
Manages critical scheduling software and technical aspects of the venue
Supervises a large student staff team
Oversees all of the evening and weekend rental activity as well as the staff supporting those activities and events
Manages operational equipment and purchasing
Builds strong partnerships with campus departments, clients, and vendors
Other duties as assigned