Events Manager

UMOM New Day Centers•Phoenix, AZ

1d•Hybrid

About The Position

Founded in 1964, UMOM is Arizona's largest provider of services for families experiencing homelessness. Our mission is to end family homelessness by restoring hope and rebuilding lives. With an annual operating budget of $23 million dollars, UMOM provides shelter, supportive services, and housing programs to families and individuals experiencing homelessness in Maricopa County. UMOM serves over 15,000 unique individuals across all our services annually, including those families receiving support at the Family Housing Hub, Maricopa County's family coordinated entry system. The Events Manager is a member of the Development Team responsible for leading the strategy, planning, and execution of UMOM's fundraising and community engagement events. This role is directly responsible for overseeing the generation of $800,000 in annual gross revenue through UMOM's two signature events: the fall Queen of Hearts Casino Royale Gala & Jack of Clubs Afterparty and the spring Hope in Motion 5K & Block Party. In addition to these flagship events, the Events Manager oversees the end-to-end planning and execution of a range of initiatives, including in-kind donation drives in partnership with corporate supporters, on-campus events in collaboration with the Volunteer Manager, and other community-facing opportunities that drive donor engagement, stewardship, and awareness of UMOM's mission. This position is also responsible for tracking and managing operational cost offsets generated through in-kind giving by overseeing all in-kind drives and donations. This includes coordinating internally and externally with key stakeholders to ensure accurate tracking, reporting, and alignment with organizational needs. The role also manages the procurement and execution of the silent auction for the fall Gala, ensuring a strong pipeline of in-kind contributions that support fundraising goals.

Requirements

Bachelor's degree or equivalent combination of related work experience and education
Minimum of five years of professional experience, with at least three years of experience in relevant major event and community engagement roles required.
Demonstrated experience building relationships with individuals, organizations, and businesses.
Strong communication skills and ability to effectively communicate with the team on projects.
Excellent planning, time management, and organizational skills.
Ability to prioritize tasks effectively and to work on numerous projects simultaneously.
Ability to adjust focus quickly and easily shift from one project to another.
Demonstrated experience bringing creative and innovative ideas to event planning.
Ability to work with large groups of people as well as independently.
Ability to handle high-stress situations calmly and professionally.
Proficiency with applications including Microsoft Word, Excel, Power Point and Outlook.
Valid Level One Fingerprint Clearance Card or the ability to obtain one
Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
Valid AZ Driver's License and a driving record that falls within UMOM's policy
50/100 level of car insurance coverage.

Nice To Haves

Knowledge of non-profit/social sector and/or experience working with underserved or disadvantaged populations is a plus
Previous experience with volunteer or donor management software is strongly preferred

Responsibilities

Serve as the primary lead for event planning and coordination, communicating directly with the Chief Development Officer, Director of Advancement, and Development Team to ensure alignment on goals, timelines, and requirements; manage event budgets, coordinate guest lists, oversee vendor communications, and ensure seamless coordination across all internal and external stakeholders.
Work in tandem with the Development Team to develop and execute effective event strategies that support fundraising and engagement goals.
Develop and manage detailed project plans, timelines, and run-of-show documents to ensure seamless execution across all phases of each event.
Meet with sponsors, committees, organizations, and executives to define event scope, format, budget, administrative details, and fundraising goals.
Negotiate contracts with venues, caterers, A/V providers, and other vendors to secure services while meeting budgetary objectives.
Ensure compliance with all venue requirements, permits, insurance, and safety protocols, proactively identifying and mitigating risk.
Lead all aspects of event execution, from preparation and setup through teardown, serving as the on-site lead and directing staff, volunteers, and vendors to ensure a high-quality experience and overall participant and sponsor satisfaction.
Execute post-event follow-up, including meeting with the ELT and Development Team to assess outcomes, review invoices and approve payments, and document issues and resolutions. This role is also responsible for reconciling the Events Manager budget against the Finance budget and Virtuous data to ensure alignment and accuracy across all reporting.
Track and analyze event performance, including revenue, expenses, attendance, and ROI, to inform future strategy and continuous improvement.
Continuously evaluate venues, vendors, and service providers to inform future event planning and build a strong knowledge base to better serve donors, ELT, and the Development Team.
Represent UMOM and present the organization's work at select donor convenings, affinity groups, and community engagements.
Develop strategies to identify and execute events that resonate with key donor demographics.
Other duties as assigned by Leadership and/or executives.