Events Manager

BallenIsles Country Club•New Berlin, WI

8h•Onsite

About The Position

New Berlin Hills is excited to announce the exceptional career opportunity of Event Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. The Event Manager plans, coordinates and manages all aspects of group events to provide exceptional service and experiences to all members, guests and coworkers by planning, coordinating and communicating event details effectively, efficiently and in a timely manner.

Requirements

A high school degree required with some college training preferred.
One to two years management experience and/or training or an equivalent of hands-on training in a restaurant or golf club house or Hotel/restaurant management.
Advanced Microsoft Word, Office and Google platforms and proficient in spreadsheet and word processing applications.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to work with mathematical concepts such as probability, predictability and deductions.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires a valid Driver License.
Must have Wisconsin bartender license or the willingness to get one upon hiring.
Must be able to work holidays, weekends, and be flexible to work schedule around events.

Nice To Haves

Preferable; current Food Handler Card and OLCC License.

Responsibilities

Work with members, guests, potential clients, departments and independently in creating and booking events, planning, coordinating and scheduling use of facilities and negotiating details of arrangements.
Produces a banquet event order (BEO) for all events and directs BEO meetings with relevant department representatives weekly to ensure communication to all departments for every group event on property.
Meets with, tours, contracts and plans all Weddings at the Club.
Coordinate, monitor and maintain a calendar of events to ensure proper volume level and good service. Maintains property calendar to include all (daily, weekly, monthly, etc.) events, golf tournaments, recreation camps, special events, theme nights, and holidays.
Work with group contact, chef and restaurant manager to deliver F&B needs for the guest. Work with group contact and tournament coordinator to deliver Golf needs for the guest.
Develops and maintains files for all events including items such as contracts, banquet event orders, purchase orders, check requests, expenses, revenues, brochures, promotional material, etc.
Seasonally, when group events are fewer, may be required to assist in the Reservations Department while planning for future events.
Budgets for and tracks revenue/expenses for all events. Quotes prices and compiles all charges according to BEOs for the accounts department.
Order, receive and verify rental equipment, flowers, decorations as well as other event needs.
Forecasts annual special events revenue and prepares operating budget for member events.
Project, research and purchase catering equipment needed for future catering areas and functions.
Uphold the standards, expectations and service quality for all events set forth by Pronghorn.
Maintain a clean and neat work environment.
Able to effectively handle multiple tasks.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Maintains a professional standard at Pronghorn including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Does not discuss work related issues with members and resort guests.
Supports and adheres to the CORE Values, The Mission Statement, Service Fundamentals, and Guest Service Philosophy as defined by the Company.
Participate in and support company efforts towards sustainability and environmental initiatives as part of the Planet Auberge program.
Maintains a positive attitude and the flexibility to take on new and different tasks as assigned by the Director of Sales & Marketing.