Events Coordinator
About The Position
The Events Coordinator plays a key role in supporting planning, coordination, and execution for meetings and events at client sites. This individual is the liaison between the Client’s employees or Client’s Events Team, acting as their partner in coordinating all logistics. This includes aligning on event expectations, themes, and details, as well as coordinating with outside vendors, internal teams, and key client stakeholders. We are seeking a passionate and driven professional to act as a key point-of-contact. The ideal candidate will be a motivated individual who is highly organized, a strong communicator, and adaptable to the client’s everchanging needs.
Requirements
- Experience with face-to-face interaction with customers
- Strong attention to detail
- Flexible and able to accommodate irregular and/or extended hours
- Strong verbal and written communication skills
- Ability to work in a fast-paced, high-volume environment
- Foundational computer experience, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to interact with clients and customers at all levels of the organization
- Ability to prioritize and multi-task job duties
- Ability to lift 40 pounds repetitively
- Position might require frequent reaching, bending, standing, and sitting for prolonged periods
Nice To Haves
- College degree and/or related experience and training preferred.
Responsibilities
- Oversee event coordination from start to finish, including pre-event, day-of event, during event, and post event activities, such as planning efforts with internal and external partners, ensuring day-of punch lists are complete, providing boots-in-the-ground support for troubleshooting and to address questions and concerns, ensuring smooth event breakdown, and gathering attendee feedback.
- Act as the daily point of contact for all employees, hosts, and clients by answering questions and delivering on needs related to meetings or events.
- Support the development and implementation of all standard operating procedures and protocols, aligned with the client’s objectives.
- Ensure event attendee feedback is reported to leadership to ensure operational efficiencies are developed that pertain to the service delivery of a meeting or event.
- Support improvements to processes and procedures in pursuit of excellence for all event hosts and attendees.
- Communicate warmly (both oral and written), clearly, and effectively with all stakeholders.
- Partner with internal partners, such as Janitorial, Facilities Management, AV, Catering, Security, and Reception to ensure all aspects of the meeting or event is addressed.
- Maintain strong knowledge of all rooms, configuration options, AV/ technology, and available amenities; proactively make recommendations based off user needs and meeting requirements.
- Provide “White Glove” service to executives and key stakeholders.
- Ensure prompt and efficient follow up on any issues/ requests.
- Execute on needs for seating arrangements, room set-up, décor, signage, and any other needs required by the event host.
- Abide by the escalation protocols set forth by having all required knowledge of cross functional teams’ responsibilities.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
