Events & Conference Manager

Northland Properties•Vancouver, BC

5d•Hybrid

About The Position

We are seeking a highly organized, client-focused Events & Conference Manager to lead the planning, coordination, and execution of meetings, conferences, and special events at our 4-star luxury hotel in Vancouver. This role is responsible for delivering seamless, high-quality experiences that reflect the hotel’s brand standards while maximizing revenue and guest satisfaction.

Requirements

2-5+ years of experience in event or conference management, preferably in a luxury hotel environment.
Proven track record of achieving targets and driving revenue growth
Ability to work flexible hours, including evenings, weekends when required
Strong leadership, negotiation, and communication skills.
In-depth knowledge of the hotel industry
Ability to analyze data to make strategic decisions
Strong organizational and multitasking skills with attention to detail
Excellent interpersonal and relationship-building abilities
Proficiency in Microsoft office and Opera Cloud software
Must be legally entitled to work in Canada

Nice To Haves

Diploma or degree in Hospitality, Event Management or related field is preferred
Relevant certifications in sales or hospitality management are an asset

Responsibilities

Manage all aspects of event coordination from initial inquiry through post-event follow-up
Manage Group room blocks with the client and monitor pick up with Housing Bureaus
Plan and execute corporate meetings, conferences, weddings, and social events
Conduct site inspections and client consultations to understand event requirements
Prepare detailed event orders and ensure accurate communication with all departments
Work closely with the Director of Catering and the Coordinators
Serve as the primary point of contact for clients throughout the planning process
Build strong relationships to encourage repeat business and referrals
Handle client feedback professionally and resolve any issues promptly
Collaborate with other hotel departments and external vendors including Food & Beverage, Banquets, Front Office, and AV to ensure smooth event execution
Oversee event setup, execution, and breakdown to ensure quality standards
Ensure compliance with health, safety, and licensing regulations
Work closely with Sales Team to achieve revenue targets for meetings and events
Upsell services such as catering enhancements, décor, and technology
Monitor budgets, control costs, and maximize profitability
Support banquet and event staff during functions
Train team members on service standards and event procedures
Foster a collaborative and high-performance team environment

Benefits

Group Life Insurance, Extended Health, Dental, Vision Care
RRSP Matching
Discounted Hotel Stays for Team Members and Family & Friends rates
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events
Dedicated Training Program
Employee Assistance Program (EAP Counselling)
Referral Program - Refer a friend or family and earn money
Complimentary Stays
Milestone Rewards
Tuition Credit Program