Events & Community Manager, Academy (Contractor)
About The Position
OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, it brings AI education to audiences with different needs, backgrounds, and experience levels. Within Global Affairs, the Academy team collaborates with Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships. The Events & Community Manager plans and delivers Academy programming and builds relationships with the communities it serves. The role manages a portfolio of in-person and online workshops, working with local partners and internal teams from initial planning through delivery and follow-up. It combines hands-on event production with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after sessions.
Requirements
- Experience independently delivering in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting.
- Experience building productive relationships with community organizations, education partners, nonprofits, or similar groups.
- Ability to turn broad goals into clear workplans and manage several programs while tracking details and follow-up.
- Ability to write clear partner communications and keep people informed when plans change.
- Sound judgment and a calm, practical approach to live events and competing priorities.
- Care about making learning accessible to people with different levels of technical experience.
- Curiosity about AI and comfort learning new tools.
Nice To Haves
- Experience with AI literacy or community education.
Responsibilities
- Own end-to-end delivery for assigned Academy events, including scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution.
- Work with host organizations to understand their audiences, define objectives, and confirm responsibilities, recruitment plans, and delivery readiness.
- Coordinate instructors, mentors, and volunteers, ensuring they have schedules, materials, preparation, and necessary information.
- Partner with learning and instructional colleagues to select appropriate content and adapt formats to audiences.
- Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events.
- Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning.
- Maintain accurate event records, calendars, expenses, and delivery trackers, and flag risks and decisions early.
- Gather attendance data and participant and partner feedback, share concise results, and improve team playbooks.
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What This Job Offers
Education Level
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