Event Technician

UT MD Anderson Cancer Center • Houston, TX

4d • $45,500 - $68,500 • Onsite

About The Position

The Event Technician supports the delivery of events, meetings, conferences, and educational activities across The University of Texas MD Anderson Cancer Center’s extended campus. Within Event Services in Facilities Administration, under the Division of Facilities Management, the role coordinates, maintains, and operates audiovisual, web conferencing, computer lab, and video technologies. The technician supports event setup, technical operations, quality control, and inventory management while partnering with clients and internal teams to deliver successful events and maintain operational and safety standards.

The position provides technical and customer support for a variety of meetings and events, including troubleshooting audiovisual technology and supporting multimedia and video conferences. It also involves maintaining equipment and event spaces, advising faculty and staff on approved technologies, and contributing to improvements in event operations. The role is onsite at the Main Campus. The typical schedule is Monday through Friday, 8:00 AM to 5:00 PM, subject to change and requiring flexibility to support event needs.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in conference center support, hospitality, media services, or a related field, including audiovisual setup and projector setup.

Nice To Haves

• Three or more years of experience in conference room support in higher education, hospitality, or healthcare settings.
• Hands-on experience with Crestron and Extron control panels and audiovisual setups.

Responsibilities

• Coordinate with supervisors and other Event Technicians to track event inventory and prevent equipment loss, theft, or misplacement.
• Notify leadership of equipment repair and service needs, and perform periodic preventative maintenance on audiovisual equipment.
• Communicate with clients and interdepartmental personnel, advise faculty and staff on audiovisual equipment, and protect confidential and proprietary operational information.
• Set up institutional events using Event Management System reports, diagrams, and written or verbal specifications.
• Arrange participant, catering, registration, exhibit, and panelist tables, linens, chairs, risers, podiums, and poster boards.
• Review audiovisual requirements with clients and provide in-room technical support.
• Operate, troubleshoot, and support audiovisual control panels, microphones, sound systems, screens, projectors, monitors, video and web conferencing equipment, computers, recording equipment, cables, video switchers, sound boards, peripherals, and related electronic systems.
• Provide computer lab support, including straightening chairs, replacing printer toner, replenishing paper and supplies, verifying headphones, and checking equipment functionality.
• Notify 4-INFO and supervisors about technical issues requiring additional support.
• Tear down events and return equipment to designated storage locations.
• Produce and post daily electronic and paper event bulletins and door signage.
• Keep event furnishings clean, including wiping tables, credenzas, chairs, podiums, and millwork or coordinating with Facilities personnel.
• Notify supervisors and Facilities personnel about issues affecting event areas, restrooms, lighting, furnishings, aesthetics, and structural integrity.
• Submit 3-5000 and 4-INFO service tickets when maintenance or technical work is required.
• Maintain compliance with operational procedures, Life Safety standards, and ADA guidelines.
• Coordinate with leadership to stay current on technologies and platforms such as Camtasia, Lync, Webex, and Skype, and educate faculty and staff on approved communication and presentation platforms.
• Support multimedia and video conference events across the extended campus.
• Install, adjust, and operate electronic equipment used to record, edit, and transmit radio, television, motion picture, video, web, and desktop presentations.
• Configure and support audio, video, and web conference events using audiovisual control systems.
• Perform live switching of video, audio, and data feeds during events.
• Serve as room host and secure event spaces after events.
• Diagnose and resolve media system issues; switch video sources between cameras, recorded content, network feeds, and local programming; and mix, regulate, and coordinate audio feeds with video presentations.
• Complete special projects and other duties assigned by management.

Benefits

• Employer-paid medical coverage starting on day one for employees working 30 or more hours per week.
• Optional group dental, vision, life, AD&D, and disability insurance.
• PTO and Extended Illness Bank accruals, paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service.
• Access to wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System.
• Voluntary retirement plans.
• Employer-paid life and reduced salary protection programs.
• Educational opportunities and individual and team recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED