Dallas, TX Event Staff Processing Req

GardaWorld•Arlington, TX

12d•Onsite

About The Position

BEST Crowd Management is hiring part-time Event Services Staff to support events at AT&T Stadium in Dallas, Texas. The role focuses on providing helpful customer service to event attendees and contributing to safe, smooth event operations. Pay is $14 per hour.

Requirements

Be at least 18 years old; age requirements may vary by local regulations.
Have a high school diploma or equivalent.
Have excellent communication and interpersonal skills for interacting with diverse individuals.
Have strong problem-solving abilities and remain calm and professional in high-pressure situations.
Be flexible to work evenings, weekends, and holidays according to event schedules.
Have the physical stamina to stand, walk, and engage in physical activities for extended periods.
Demonstrate reliability, punctuality, and a strong work ethic.

Nice To Haves

Some college education is preferred.
Previous experience in customer service, hospitality, or event-related roles is advantageous.

Responsibilities

Greet and assist attendees with a friendly, helpful demeanor.
Assist with event setup, including arranging equipment and placing signage, along with other assigned tasks.
Monitor event areas for cleanliness, orderliness, and compliance with venue policies.
Answer questions and provide information about events, facilities, and amenities.
Direct attendees to seating areas, restrooms, concession stands, exits, and other locations.
Handle and resolve customer inquiries, complaints, and issues professionally and promptly.
Collaborate with event staff, vendors, and other team members to support smooth event operations.
Assist with crowd control as necessary to help maintain a safe and enjoyable environment.
Follow company policies, procedures, and guidelines.