Event Staff (Ushers, Ticket Taker, & Guest Services)
About The Position
JOIN THE ACTION — Event Staff Bon Secours Wellness Arena | Greenville, SC Do you live for the roar of the crowd? Are you the kind of person who gets energy from a packed house rather than drained by it? Bon Secours Wellness Arena is looking for enthusiastic, guest-focused individuals who want to be part of something bigger than a typical job — a front-row seat to live sports, concerts, and unforgettable events. What You'll Do As a member of our Event Staff team, you're the face of the fan experience. No two events are the same, and no two shifts are either. You'll rotate through key guest service roles including: Ticket Taking & Entry — Welcome guests and ensure smooth, accurate venue access Ushering & Seating — Guide guests to their seats and help them feel right at home Greeter & Guest Services — Be the friendly first impression that sets the tone for the night Security & Crowd Management — Keep the environment safe, fun, and flowing for everyone Your shifts will include keeping aisles and egress areas clear, directing guests to seating, restrooms, and concessions, standing at established checkpoints, and partnering with supervisors to handle any situation that comes up — because in live entertainment, things move fast and you'll move with them. Heads up on the environment: This role involves extended periods of standing, frequent stair use, loud noise, variable lighting, and exposure to varying temperatures and large crowds. If that sounds like your kind of atmosphere, you'll fit right in.
Requirements
- 18 years of age or older with a High School diploma or equivalent GED
- Basic comfort with technology: navigating a scheduling website, checking email, and using a mobile app for timekeeping
- Outgoing, approachable, and genuinely enthusiastic about creating great experiences for guests
- Reliable and dependable
- Calm, composed, and focused when the energy is high
- Alert and proactive
- A true fan of live sports and entertainment who feeds off the excitement of a packed arena
Nice To Haves
- 2+ years of customer service experience through employment, internship, or volunteering
Responsibilities
- Welcome guests and ensure smooth, accurate venue access
- Guide guests to their seats and help them feel right at home
- Be the friendly first impression that sets the tone for the night
- Keep the environment safe, fun, and flowing for everyone
- Keep aisles and egress areas clear
- Direct guests to seating, restrooms, and concessions
- Stand at established checkpoints
- Partner with supervisors to handle any situation that comes up
Benefits
- Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK
- Hourly Rate: $11.25 per hour
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
