Event Staff/Security - H-E-B Center @ Cedar Park
About The Position
5 STAR Event Services is hiring part-time Event Staff/Security Guards to support events at the H-E-B Center @ Cedar Park and other venues. Event Staff/Security Guards help ensure the safety and comfort of clients, guests, and employees while providing guest services in event settings. The work takes place in energetic, fast-paced environments that may include crowds, elevated noise levels, and outdoor or open-air venues. Events occur in the evenings and on weekends, and flexible availability is required. Some events take place rain or shine; accommodations such as tents, rain ponchos, and drinking water may be provided when needed. Level II security training and the exam are provided at no cost. Applicants must apply, pass the exam, submit to fingerprinting, and complete a criminal background check. The position requires a Texas Non-Commissioned Guard Card (Level II).
Requirements
- High school diploma or GED equivalent.
- At least 18 years of age.
- Reliable communication and transportation.
- Texas Non-Commissioned Guard Card (Level II); applicants must apply, pass the exam, submit to fingerprinting, and complete a criminal background check. Level II training and the exam are provided for free.
- Strong customer-service attitude and professional appearance.
- Excellent written and oral communication skills.
- Ability to understand and interpret credentials, documents, signs, rules, policies, and instructions.
- Ability to communicate effectively with clients, patrons, and other employees.
- Ability to multitask, cross-train, and learn new skills quickly.
- Ability to remain calm and level-headed under high-pressure situations.
- Full physical and mental dexterity, including ability to walk, stoop, kneel, crouch, hear, see, and speak English clearly.
- Ability to walk and stand for the duration of a shift.
- Ability to lift 25 pounds.
- Flexible availability for evening and weekend event schedules.
Responsibilities
- Enforce and uphold the integrity of public and private areas of the venue.
- Monitor entry and exit points to specific venue areas.
- Conduct routine searches, including bag searches and screening guests, tickets, bags, and credentials, to prevent prohibited items from entering the venue.
- Greet and direct guests to seating areas and services.
- Maintain open and smooth access routes for patron and vehicle walkways.
- Receive and respond to patron complaints according to policies and procedures.
- Enforce facility policies and procedures and report suspicious behavior or activity.
- Assist with directing orderly building evacuations during emergencies.
- Provide security escorts as required by event needs.
Benefits
- Level II training and exam provided for free.
- Flexible schedules.
- Competitive pay.
- Work at events throughout the year.
- Opportunity to develop customer service and security skills.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
