Houston Event Staff & Security

5 STAR Event Services•Houston, TX

7d•$10 - $16•Onsite

About The Position

5 STAR Event Services is hiring part-time, hourly Event Staff and Security Officers for sports and music events in Houston. The role is responsible for the safety and comfort of clients, guests, and employees while providing guest services and enforcing facility policies. Work takes place at a variety of event venues, including outdoor or open-air locations, and events may occur rain or shine. Schedules include evenings and weekends, and flexible availability is required. The posting lists a pay range of $10.00–$16.00 per hour in the job details and separately states $13.00 and up per hour in the description.

Requirements

High school diploma or GED equivalent.
At least 18 years of age.
Reliable means of communication and transportation.
Level II security license; Level II training and examination are provided free. Applicants must apply, pass the exam, submit to fingerprinting, and undergo a criminal background check.
Strong customer-service attitude and professional appearance.
Excellent written and oral communication skills.
Ability to understand and interpret credentials, documents, signs, rules, policies, and instructions.
Ability to communicate effectively with clients, patrons, and other employees.
Ability to multitask, cross-train, and learn new skills quickly.
Ability to remain calm and level-headed under high-pressure situations.
Full physical and mental dexterity, including ability to walk, stoop, kneel, crouch, hear, see, and speak English clearly.
Ability to walk and stand for the duration of a shift.
Ability to lift 25 pounds.
Flexible availability for evening and weekend schedules.

Responsibilities

Enforce and uphold the integrity of public and private areas at the job location.
Monitor entry and exit points to specific areas.
Conduct routine searches and inspections, including bag checks and screening guests, tickets, and credentials, to prevent prohibited items from entering.
Greet and direct guests to seating areas and services.
Maintain open and smooth access routes for patron and vehicle walkways.
Receive and act on patron complaints according to policies and procedures.
Enforce facility policies and procedures and report suspicious behavior or activity.
Assist with directing orderly building evacuations during emergencies.
Provide security escorts as required by event needs.