Event Specialist

High Spirits Hospitality•Dunean, SC

3d•$45,000 - $52,000•Hybrid

About The Position

High Spirits Hospitality is seeking an Event Specialist to guide clients from planning handoff through event completion, transforming booked celebrations into organized, thoughtfully designed, and well-executed experiences. This role serves as the primary planning contact for assigned venue clients, balancing detailed communication, creative problem-solving, vendor coordination, event documentation, light sales responsibilities, and on-site execution. The position manages approximately 70-90 events annually, with about 60% being weddings, across three event venues in downtown Greenville, South Carolina. This is an ideal role for an experienced event professional who is exceptionally organized, responsive, positive, and comfortable managing a large volume of deadlines and changing priorities. The right person enjoys building relationships, anticipating needs, solving problems, and creating a remarkable experience for clients, vendors, guests, and teammates.

Requirements

Have at least 3 years of relevant experience in event planning, wedding planning, venue management, hospitality, or event sales. Direct event-planning or venue-sales experience is required. This is not an entry level events position.
Be able to manage a high volume of events, deadlines, client requests, vendor details, and changing priorities without losing accuracy or follow-through.
Bring exceptional written and verbal communication, organization, customer service, and critical-thinking skills.
Be confident leading client meetings, venue tours, vendor conversations, and on-site event coordination.
Be comfortable creating event timelines, floorplans, layouts, proposals, contracts, and planning documents using company technology and software.
Lead with respect and inclusivity—we proudly serve clients of all backgrounds, identities, beliefs, and relationships, and team members must support every client with professionalism and care.
Be able to communicate clearly and professionally in English, both verbally and in writing, to perform the essential functions of the role.
Have the flexibility to work evenings, weekends, and seasonal peak periods as required. Must be able to work in-person.
Have a valid driver’s license, reliable vehicle, and the ability to travel between venues, the corporate office, meetings, and event locations.
Have a personal cell phone with voice, text, and data capabilities available for work use.
Be able to perform the essential functions of the role, with or without reasonable accommodation, including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.
Hold a high school diploma or GED. A college degree is not required; relevant experience, judgment, results, and attitude are valued.
Be able to successfully pass a background check and drug screening consistent with applicable law, company policy, and the requirements of the role.
Be authorized to work in the United States.
Maintain any alcohol-service, food-safety, or other certifications required for assigned event duties.

Nice To Haves

Clients feel informed, supported, and confident throughout the planning process.
Planning documents, layouts, timelines, contracts, billing updates, and CRM records are accurate, complete, and current.
Vendors and internal teams receive final details early enough to prepare effectively, with minimal last-minute surprises.
Assigned events are well organized, financially responsible, and executed in alignment with client expectations and company standards.
Client concerns are addressed promptly, professionally, and with sound judgment, resulting in strong satisfaction, reviews, referrals, and repeat business.

Responsibilities

Own the planning experience for assigned clients from post-booking handoff through event completion and follow-up.
Own accurate timelines, floorplans, planning worksheets, vendor information, client approvals, and event records.
Own proactive communication that keeps clients informed, confident, and prepared throughout the planning process.
Own clear, complete handoffs to Venue Operations so every event can be executed safely, efficiently, and to company standards.
Own assigned sales, rebooking, venue-tour, and event-day responsibilities with strong hospitality and follow-through.
Serve as the primary point of contact for assigned clients by email, phone, text, virtual meeting, and in-person appointment.
Manage a portfolio of approximately 70–90 events per year while maintaining organized records, timely communication, and consistent follow-through.
Proactively guide clients through planning milestones, deadlines, venue policies, vendor requirements, payment expectations, and final-detail decisions.
Schedule and lead planning meetings, final-detail meetings, food tastings, walkthroughs, and design conversations in person or virtually.
Create and maintain customized invoices, floorplans, room layouts, design options, event timelines, run-of-show documents, planning worksheets, and production notes.
Confirm guest counts, access times, setup details, ceremony plans, rental needs, food and beverage timing, vendor arrivals, special requests, and other event logistics.
Source, coordinate, and book subcontracted vendors and services such as rentals, catering, décor, florals, entertainment, and A/V when included in the client’s agreement or requested as an added service.
Ensure vendors meet venue approval requirements, provide current insurance documentation, understand venue rules, and receive accurate access and logistics information.
Coordinate with Finance regarding client billing, account changes, vendor payments, deposits, balances, and other financial follow-up.
Manage client and vendor concerns with professionalism, sound judgment, and solutions-focused communication, escalating significant issues when appropriate.
Conduct complete internal handoff meetings and provide finalized documents, updates, and special instructions to Venue Operations, culinary, beverage, housekeeping, security, and other involved teams.
Visit or work select assigned events to support client satisfaction, confirm execution, and strengthen continuity between planning and operations.
Complete post-event follow-up, including thank-you notes, surveys, review requests, issue resolution, and documentation of client feedback.
Support the sales team by leading polished venue tours and consultations for prospective clients.
Respond to assigned inbound leads and inquiries quickly and professionally.
Prepare proposals, contracts, payment schedules, and booking documentation accurately.
Manage repeat-client rebooking opportunities and guide returning clients through proposals and contracts for future events.
Meet assigned monthly and annual sales, customer satisfaction, and financial goals.
Build relationships with local planners, caterers, rental companies, florists, entertainment professionals, and other industry partners to support referrals and strong vendor collaboration.
Attend networking events, industry functions, open houses, and company training sessions as required.
Work approximately 1–4 events per month in a coordination, venue-management, leadership, or client-facing support role.
Frequently serve as the on-site wedding or event coordinator, directing timelines, vendors, ceremony details, client needs, and event transitions.
Support festivals, large-scale events, and events produced by sister companies when needed.
Assist with hands-on setup, room flips, breakdown, resets, and other event work when needed to protect the client experience and keep the event on schedule.
Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.
Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others.
Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business.
Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.
Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards.
Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change.
Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed.
Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate.
Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.
Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace conduct standards.
Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.
Support alcohol service or alcohol-related event duties as needed, in accordance with company policy and applicable law.
Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.
Perform other duties and support additional shifts or assignments as needed based on business needs.