Event Specialist

Acosta•Austin, TX

5d•Hybrid

About The Position

Premium Retail Services is seeking an experienced event professional to serve as the primary event specialist for a client’s Google Beam communication technology business. The role plans, operationalizes, and executes technical audiovisual deployments and manages event operations and logistics across a variety of events during the 2027 calendar year. Work must align with budgets, brand guidelines, and business objectives. The position involves events and industry trade shows, Google-run demo days and customer trials, and marketing campaigns that may include demonstrations and filming. Google Beam is a communication technology designed to create face-to-face conversational experiences across distances, using 3D imaging and spatial audio and integrating with remote video platforms. The Event Specialist coordinates deployments and demonstrations, works with Google employees, agency partners, and vendors, and manages projects from planning and installation through quality checks, live demonstrations, and post-event load-out. The role also develops event-specific project plans, coordinates planning meetings, participates in technology training, and manages multiple projects of moderate to high complexity. The role requires balancing strategic planning with practical responses to immediate needs, establishing processes to address operational gaps, and conducting post-event retrospectives. The Event Specialist works with Google legal teams to support compliance with safety and regulatory requirements. The position is based in the US with a hybrid arrangement and requires approximately 60% domestic and international travel, including extended periods away, as well as evening and weekend availability when necessary. Most working hours should align with Pacific Standard Time.

Requirements

Bachelor's degree in Business Administration, Business Management, or a related field.
Proven experience as an Event/Operations Manager or in a similar role, with a strong focus in a leadership role.
Experience working with stakeholder teams and planning technical event logistics and operational processes through execution.
Willingness to travel for extended periods throughout the year.
Proficiency or fluency in a second language: Spanish, French, German, and/or Japanese.
Proficiency in Google Workspace and relevant marketing software.
Ability to lead and motivate teams.
Strong people management skills and ability to foster a positive, productive work environment.
Strong analytical and problem-solving skills, including analyzing data, identifying trends, and making data-driven decisions.
Excellent written and verbal communication skills and ability to communicate effectively with all levels of an organization.
Ability to work independently and adjust schedules for global events.
Availability for domestic and international travel (60%) and for evening and weekend work when necessary.

Responsibilities

Coordinate planning and execution of internal and external client technology deployments, including customer demonstrations, industry conferences, and Google-owned or third-party events.
Coordinate Google employees, agency partners, and vendors across the event lifecycle, including Beam deployment, demo pod installation, quality assurance checks, live demonstrations, and post-event wrap and load-out.
Develop customized project plans for specific events and customer requirements.
Participate in technology training sessions throughout the year.
Manage multiple interconnected event projects of moderate to high complexity and scope simultaneously.
Lead project kickoff, delivery, and logistics planning meetings with involved parties.
Anticipate future needs and potential challenges while addressing immediate operational situations.
Establish lightweight processes to address identified operational gaps.
Conduct post-event retrospective meetings to improve planning and mitigate future issues.
Work with Google legal teams to ensure compliance with global safety and regulatory requirements.
Adjust schedules as required to attend global events while maintaining ongoing planning cycles.