Event Specialist

Marriott•Oakbrook Terrace, IL

2d•$19 - $19•Onsite

About The Position

This role focuses on verifying on-property event planning and execution, providing on-property sales support for MSB property General Managers, and completing administrative duties. The Event Specialist will serve as the primary point-of-contact for guests organizing and attending meeting events at the property to ensure their end-to-end experience operates smoothly. They will also act as the primary point of contact for the Group Sales Office and Area Sales teams. Additionally, the role involves collecting, developing, and submitting content to update property websites on Marriott.com. Administrative duties will be delegated at the discretion of property General Managers. The position requires adherence to all company policies and procedures, maintaining a clean and professional appearance, protecting company assets, and ensuring guest satisfaction through excellent service. This includes welcoming and acknowledging guests, anticipating and addressing their needs, assisting individuals with disabilities, and communicating professionally. The role also involves developing positive working relationships, supporting team goals, and responding appropriately to guest concerns. Physical requirements include standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance. Other reasonable job duties may be requested by Supervisors.

Requirements

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Complete administrative duties.
Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Follow all company policies and procedures.
Verify uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to guest concerns.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Nice To Haves

Achievers who are passionate about providing a guest experience that goes above and beyond.
Enjoy being part of a small yet ambitious team.
Love learning how to always improve – all while having fun.

Responsibilities

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Complete administrative duties as delegated by property General Managers.
Serve as primary point-of-contact for guests organizing and attending meeting events.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Follow all company policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to guest concerns.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.