Event Sales Manager

Dave & Buster's Inc.•Spokane, WA
•$80,202 - $94,355•Onsite

About The Position

The Event Sales Manager drives event revenue through consultative selling, outbound prospecting, and retaining an existing client base. The role calls for strategic customer acquisition and retention, a record of increasing sales, cold-calling expertise, strong client-nurturing skills, multitasking ability, and a drive to succeed. The position is on-site and reports directly to the General Manager. The manager develops and executes local and outbound sales strategies, identifies high-potential customer segments, manages the full sales cycle, and builds and supports a sales team. The role also tracks sales activity and performance in CRM and sales data platforms, adapts strategies based on metrics and market trends, and partners with District Sales and Regional Sales Managers. Travel within the community and to trade shows or conferences is required for approximately 10% of the time.

Requirements

  • At least 21 years of age.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to trade shows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.
  • Strong prospecting, presentation, and closing skills.
  • Leadership, relationship-selling, and multitasking skills.
  • Goal-oriented, self-motivated, and self-directed; driven to meet and surpass targets.

Responsibilities

  • Conduct outbound lead-generation activities outside the building, including tabling, networking events, and visits with prospective and current customers.
  • Develop and execute local and outbound sales strategies to identify high-potential customer segments and industries.
  • Build and manage a sales team, providing mentorship, training, and support to help team members meet individual and team goals.
  • Manage the full sales process, including prospecting, calls, and appointment setting.
  • Monitor key performance metrics and market trends, adapting outbound sales strategies and tactics as needed.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with clients and track correspondence and communications.
  • Partner closely with District Sales and Regional Sales Managers.
  • Nurture customer relationships to retain clients and drive repeat, year-over-year business.

Benefits

  • Competitive salary with sales commission potential.
  • Quarterly bonus program.
  • Health, dental, vision, and long- and short-term disability coverage.
  • Employee Assistance Program.
  • Buster’s Legacy Fund supporting team members during difficult times.
  • 401(k) matching plan.
  • Free food.
  • Free gameplay.
  • Multiple managers per shift.
  • Fun work environment.
  • Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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