Event Sales Manager

Dave & Buster's•Spokane, WA
•$80,202 - $94,355•Onsite

About The Position

The Event Sales Manager drives event revenue through consultative selling, outbound prospecting, and retention of an existing client base. The role calls for a strategic approach to customer acquisition and retention, a record of increasing sales, cold-calling expertise, strong client-nurturing skills, and effective multitasking. It is on-site and reports directly to the General Manager. The manager develops and executes local and outbound sales strategies, leads and supports a sales team, manages the sales process from prospecting through appointments, and monitors performance metrics and market trends. The role also tracks sales activity in the CRM, uses a sales data warehouse platform to communicate with clients and record correspondence, and partners with District Sales/Regional Sales Managers. Travel within the community and to trade shows or conferences is required 10% of the time.

Requirements

  • Must be at least 21 years old.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to trade shows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.
  • Strong prospecting, presentation, and closing skills.
  • Leadership, relationship-selling, and multitasking abilities.
  • Goal-oriented, self-motivated, and self-directed; driven to meet or exceed sales targets.

Responsibilities

  • Perform outbound lead-generating activities outside the building, including tabling, networking events, and meetings with prospective and current customers.
  • Develop and execute local and outbound sales strategies to identify high-potential customer segments and industries.
  • Build and manage a high-performing sales team, providing mentorship, training, and support to help team members achieve individual and team goals.
  • Manage the full sales cycle through prospecting, calls, and appointment setting.
  • Monitor key performance metrics and market trends, adapting outbound sales strategies and tactics as needed.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with the client base and track correspondence and communications.
  • Partner closely with District Sales/Regional Sales Managers.
  • Maintain customer relationships to encourage year-over-year business and repeat sales.

Benefits

  • Competitive salary with sales commission potential.
  • Quarterly bonus program.
  • Health, dental, and vision coverage.
  • Long- and short-term disability coverage.
  • Employee Assistance Program.
  • Buster’s Legacy Fund, which supports team members during difficult times.
  • 401(k) matching plan.
  • Free food.
  • Free gameplay.
  • Multiple managers per shift.
  • Career-growth opportunities across Dave & Buster’s and Main Event Entertainment.
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