Event Sales Manager

Sloomoo Institute LLC•Charlotte, NC

23d•$75,000 - $85,000•Hybrid

About The Position

Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 6 Institutes (NYC, LA, Houston, Chicago, Atlanta, Charlotte) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary The Event Sales Manager has a key role focusing on driving sales growth in the events sector for two of our premier locations; Houston and the recently opened Charlotte. Responsibilities include strategic sales planning, achieving revenue targets in corporate, private and celebrity events, developing and maintaining strong client relationships. The role involves lead generation, effective sales tactics, proposal development, event management and ensuring customer satisfaction. The position includes sales and event management.

Requirements

3+ years of experience in sales management, preferably in hospitality, attractions, events, or a similar industry.
Ability to work from either our Houston or Charlotte location at least 4 days per week
Flexibility to help on-site operations with high volume days, field trips, birthday parties and/or other events
Demonstrated success in achieving sales targets and driving revenue growth.
Excellent leadership and organizational skills.
Strong project management abilities with the capability to handle multiple tasks in a fast-paced environment.
Strong communication and relationship-building skills.
A positive, energetic attitude with a focus on customer satisfaction.
An energetic, positive attitude with a passion for providing top-tier guest experiences.
Ability to thrive in a fun, fast-paced environment while keeping your cool.
A knack for building strong relationships, both with guests and with external partners.

Nice To Haves

Experience with group sales, event planning, or partnership development is highly valued.
Experience with CRM systems and event management software like Tripleseat is a plus
Desire to network and participate in events during the evening and weekends
Flexibility to work weekends and evenings when needed.

Responsibilities

Embrace and contribute to a fun working environment.
Develop a deep understanding of customer and market needs to guide sales strategies.
Implement sales plans using effective sales techniques.
Generate leads through various methods including telemarketing, networking, trade shows, and industry events.
Convert prospects to clients with successful sales calls and closing strategies.
Create tailored proposals by thoroughly understanding customer needs and product offerings.
Write BEO’s, manage events including catering, entertainment, rentals, insurance.
Strive for a balance between company objectives and customer satisfaction for mutual benefit.
Deliver convincing proposal presentations, both remotely and in-person, coordinating with General Managers when necessary.
Expertly manage objections and resolve customer issues, ensuring customer satisfaction.
Build relationships with associations and business organizations for the lead generation.
Guarantee prompt responses to sales inquiries and communicate product details accurately for operational execution.
Partner with operations to deliver world class events.
Curate and contract food, beverage and entertainment partners.
Manage event sites as needed.
Conduct post-event follow-ups for feedback, future bookings, and referrals.
Collaborate with the team to address all customer concerns.
Implement and utilize a sales and BEO system for accurate event booking.
Manage time efficiently, prioritize tasks effectively, and maintain accurate records.
Work with the accounting department to ensure timely payments and adherence to accounts receivable guidelines.
Attending relevant meetings, conferences or events as required or deemed necessary.
Perform additional duties as assigned.