Event Sales Manager

The Barn Cellar, LLC•Gettysburg, PA

3d•Onsite

About The Position

The Event Sales Manager will be responsible for building and maintaining strong relationships with clients and event planners, conducting market research to identify new business opportunities, and collaborating with the resort management team to create promotional materials. This role involves coordinating with events staff to promote and book various events, ensuring a seamless client experience from initial contact through event execution. The manager will also monitor sales performance, prepare reports, and serve as the primary point of contact for clients, caterers, vendors, and guests, maintaining a welcoming environment and ensuring high-quality guest experiences. Key duties include timely email responses, maintaining office and venue aesthetics, distributing event information, overseeing event set-up, ensuring contract compliance, and supporting the Events Team with vendor coordination and event assistance. The role requires attending team meetings and adhering to a specific dress code.

Requirements

Ability to manage multiple short-term and long-term priorities in an effective and organized manner in the execution of successful events.
Dependable, able to work independently as well as in a team environment.
Flexible in new changes and protocols set in place by the company.
Positive attitude as well as reflecting a “team” mentality.
Self-motivated, professional and able to manage a high volume of clients and follow up with proficient multi-tasking skills.
Quick thinker and problem solver.
Ability to build strong and positive relationships with clients and vendors.
Strong communication and negotiation skills, with the ability to engage and influence a diverse clientele.
Ability to work independently and as part of a team, demonstrating leadership and initiative.
Flexible schedule, with availability for evening, weekend, and holiday events as needed.
Minimum of 2 years of sales or event experience in the hospitality industry.

Nice To Haves

Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred.
Hospitality experience preferred.
Resort experience preferred.

Responsibilities

Build and maintain strong relationships with clients and event planners.
Conduct market research to identify new social business opportunities and stay ahead of industry trends.
Work closely with the resort management team to create promotional materials and campaigns that enhance the resort's visibility.
Collaborate with the events staff to promote and book weddings, parties, and group events, ensuring a seamless client experience.
Monitor and analyze sales performance metrics, preparing regular reports for upper management.
Interact and serve as the primary point of contact for clients, caterers, vendors, and guests to ensure excellent and high-quality guest experiences.
Maintain a welcoming environment and demeanor while servicing in person, on the phone, or via email.
Respond to emails in a timely manner – no later than 24 hours.
Maintain office and venue aesthetics when hosting tours or appointments.
Create and distribute event information (final guest count, signed vendor guidelines, final timeline, final menu, etc.) to respective staff and departments to ensure a successful event.
Oversee event set-up per the client’s specifications including setting up their personal decorative items.
Ensure total compliance with the contracts, rules, and local regulations.
Assist and support the Events Team, such as but not limited to: overseeing vendor set-up and assisting with events.
Coordinate with vendors before and on the day of the wedding to ensure that the event runs smoothly, and the timeline is followed to guarantee client satisfaction.
Perform other duties as assigned by Director of Sales and Marketing.
Attend Team meetings at any venue as needed.