Powderbird Event Sales Concierge

POWDR • Snowbird, UT

18h • Hybrid

About The Position

Powderbird, founded in 1973, is a leader in helicopter skiing, offering premier single-day and multi-day heli-skiing and lodging packages. Based at Snowbird Resort in Utah, we are the only permitted helicopter ski outfitter in the state. Our heli-skiing and riding adventures depart daily from our heliport located slope-side at Snowbird. Our operations include a fleet of high-performance aircraft and a team of experienced guides dedicated to providing exceptional mountain experiences. When weather conditions limit helicopter access, we offer alternative full-day guided skiing at Snowbird, complete with lift line access and amenities at The Cliff Lodge. Powderbird’s unique location in the Wasatch Mountains, just 45 minutes from Salt Lake City International Airport, makes it an ideal place to work for those passionate about skiing and the outdoors.

Powderbird is seeking seasonal Event Sales Concierge team members. The Event Sales Concierge is responsible for delivering an exceptional guest experience while supporting Powderbird's daily operations and sales efforts. This seasonal role serves as a primary point of contact for guests, coordinating helicopter skiing, snowboarding, and sightseeing experiences from initial booking through trip completion. The Event Sales Concierge manages reservations, assists with equipment organization, supports day-to-day operational needs, and builds strong guest relationships that drive sales and repeat business. Success in this role requires strong organizational skills, attention to detail, excellent communication, and a commitment to safety and hospitality in a fast-paced environment.

Requirements

• High school degree or GED equivalent required
• Valid state issued driver’s license
• Organization and attention to detail are critical
• Committed to safety in all aspects of work
• Ability to lift and carry loads up to 35 lbs.
• Ability to communicate effectively both verbally and written
• Must be able to hear normal conversations in a busy, crowded environment
• Vision must be within normal range to work safely and to read written information
• Must have the dexterity to use all equipment and utensils normally associated with the position
• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, reach, and lift equipment as needed
• Ability to lift and carry up to 35 pounds regularly

Nice To Haves

• Previous experience in the hospitality or resort industry preferred

Responsibilities

• Manage reservations, organization, and hospitality of Powderbird’s daily clients
• Book and coordinate helicopter trips including skiing, snowboarding, and sight seeing
• Generate sales revenue by promoting Powderbird experiences, upgrades, and additional services through guest interactions
• Support daily operational activities to maintain efficient and seamless guest experiences
• Providing Powderbird guests with an incredible experience
• Maintain equipment organization, inventory accuracy, and readiness for daily operations
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED