Event Production Associate

Gardens of Golden Gate Park•San Francisco, CA
•Onsite

About The Position

The Event Production Associate supports the execution of more than 100 private and public events annually across the San Francisco Botanical Garden, Conservatory of Flowers, and Japanese Tea Garden. Events include indoor and outdoor weddings, corporate events, donor and member programs, fundraisers, community gatherings, and large-scale public festivals such as Flower Piano and Lightscape. The role supports event operations and on-site execution, serving as a liaison between Garden staff, vendors, and clients. It helps ensure seamless event delivery, exceptional guest experiences, and protection of the Gardens’ living collections, historic assets, facilities, and venue resources while maintaining operational excellence. This is a part-time, on-call, on-site position in San Francisco, California, reporting to the Events Production Manager. Compensation is $26.00 per hour; the position is classified as non-exempt.

Requirements

  • 1–2 years of experience in event production, catering, hospitality, or a related field.
  • Strong customer service and communication skills when working with coworkers, vendors, clients, and the public.
  • Excellent situational awareness for risk assessment and attention to detail.
  • Availability to work early mornings, late nights, weekends, holidays, and extended hours as required.
  • Reliable attendance and punctuality, with advance notice of anticipated tardiness or absences in accordance with Garden policy and applicable law.
  • Ability to perform the physical activities described for the role, including standing and sitting, walking on uneven surfaces, crouching, bending, squatting, kneeling, climbing stairs and ladders, and reaching overhead or with arms outstretched.
  • Ability to frequently lift, move, or transport equipment weighing up to 50 pounds.
  • Ability to safely and effectively operate and maintain necessary tools and equipment.

Responsibilities

  • Apply knowledge of Garden policies and procedures to help ensure vendors, clients, and guests operate safely and follow established guidelines.
  • Monitor events and report activities or behaviors that conflict with Garden policies, safety requirements, or operating procedures to the Gardens’ Duty Manager.
  • Manage event equipment inventory and assist with setup and breakdown of tables, chairs, stanchions, and other production equipment.
  • Maintain the appearance, cleanliness, and readiness of event spaces, including performing basic janitorial duties as needed.
  • Escort and direct vendor vehicles and personnel throughout Garden properties, ensuring safe access and adherence to site requirements.
  • Assist with pre-event walkthroughs and post-event checklists, noting damage, maintenance needs, or supply shortages.
  • Help restock and organize event storage areas, supplies, and equipment.
  • Participate in staff meetings, training sessions, and safety drills.
  • Perform other duties as assigned.
  • Demonstrate sound judgment, problem-solving skills, adaptability, patience, and a positive, professional, and collaborative approach to work.
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