Event Operations Assistant

Leader Bank • Arlington, MA

3d • Onsite

About The Position

Leader Bank is seeking a dependable, energetic, hands-on Event Operations Assistant to help execute a large and diverse portfolio of events. This entry-level role provides experience in event operations, logistics, and coordination, working with departments across the organization. The assistant supports events from preparation and setup through execution, breakdown, and follow-up, including preparing materials, transporting equipment, managing inventory, and providing on-site support.

The position is not remote and does not follow a standard 9-to-5 schedule. Work takes place both in the office and at event locations, with many events scheduled outside regular business hours, including early mornings, evenings, weekends, and holidays. The role can involve extended hours, a fast pace, changing priorities, and last-minute needs. It is physically demanding and requires handling event materials and equipment. The ideal candidate is reliable, resourceful, service-minded, professional in busy environments, and willing to help wherever needed.

Leader Bank is a Massachusetts community bank and mortgage lender. The bank describes its mission as focusing on clients, making them feel valued, building long-term relationships, and continually improving the client experience. It also emphasizes competitive compensation and benefits, work-life balance, and an environment that fosters diversity and inclusion.

Requirements

• High school diploma or equivalent.
• Availability to work early mornings, evenings, weekends, holidays, and extended hours according to event schedules.
• Valid driver's license, reliable personal vehicle, and ability to travel to event locations throughout the region.
• Ability to lift, carry, load, unload, move, set up, and break down event materials and equipment.
• Ability to stand, walk, bend, and remain physically active for extended periods during event setup, execution, and breakdown.
• Comfort working indoors and outdoors in varying weather conditions.
• Positive attitude, reliability, strong work ethic, and willingness to learn.
• Ability to work independently and as part of a team.
• Strong organizational, multitasking, and time-management skills.
• Ability to manage changing priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Attention to detail and ability to follow instructions accurately.
• Ability to represent the organization professionally at events.

Nice To Haves

• Previous experience in hospitality, restaurants, catering, customer service, retail, tourism, or events is preferred.

Responsibilities

• Pack, load, transport, unload, set up, maintain, and break down event equipment and materials, including tents, tables, signage, banners, displays, booths, promotional materials, giveaways, and supplies.
• Support on-site operations, including registration, guest check-in, attendee assistance, and event flow.
• Work extended hours on event days, from early setup through event breakdown.
• Organize, track, restock, and maintain event inventory, branded materials, giveaways, signage, displays, and equipment.
• Keep storage areas, event materials, and inventory organized, clean, and event-ready.
• Coordinate deliveries, pickups, transportation, and movement of event materials and equipment.
• Assist with community events, sponsorship activations, grand openings, conferences, client events, team member programs, meetings, and other special events.
• Respond to operational needs and help resolve issues to support successful event execution.
• Assist with event planning and coordination from initial planning through post-event follow-up.
• Coordinate event details, including venues, catering, entertainment, transportation, décor, promotional materials, and vendor communications.
• Create and maintain event timelines, schedules, checklists, guest lists, and planning documents.
• Prepare and process event-related documents, purchase orders, invoices, permits, and reports.
• Help ensure events comply with insurance, legal, health, and safety requirements.
• Respond to emails, maintain event records, and support the Events team’s administrative needs.
• Build and maintain relationships with colleagues, vendors, venues, clients, and community partners.

Benefits

• Health insurance coverage, including medical insurance.
• Dental insurance.
• Team member wellness program.
• Life and disability insurance.
• Retirement savings plan, including a 401(k) with corporate match.
• Paid holidays.
• Paid time off and vacation.
• Potential annual bonuses, commissions, short- and long-term incentives, and program-specific awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED