Event Manager

Columbia Metropolitan Convention Center (MACST)•Columbia, SC

3d•$42,958 - $53,643

About The Position

The Event Manager plans, produces, and manages larger, more complex events, including tradeshows, multi-day and multi-room conferences, and other client events assigned by the Director of Events. The role involves pre-event planning with clients, on-site coordination, and ongoing communication with internal staff, preferred service providers, and outside contractors. The Event Manager also supports the Events Department through project management assignments from the Director of Events. The position works event-driven, schedule-based shifts and may serve as Manager on Duty. The job description notes that duties and responsibilities may change and that the incumbent may be asked to perform other duties as required.

Requirements

Bachelor’s degree in a related field.
3–5 years of progressively responsible event management experience.
Good interpersonal skills.
Excellent communication, teamwork, and project management skills.
Demonstrated written and oral communication and presentation skills.
Flexible schedule and availability to work evenings and weekends.
Excellent computer skills.
Self-directed, self-motivated team player with a positive outlook.
Problem-solving skills, including gathering and analyzing information, developing alternative solutions, and collaborating on solutions.
Organization and time-management skills, including prioritizing tasks and completing responsibilities in a timely manner.
Ability to provide and uphold high standards of customer service.
Change-management skills, including developing workable implementation plans, communicating changes, building commitment, supporting affected people, and monitoring and evaluating transitions.

Nice To Haves

Knowledge of convention industry-related programs.

Responsibilities

Plan events at the center, including conducting client tours, advising clients on equipment and personnel needs and anticipated charges, and providing information and forms for ordering services.
Prepare final event settlement paperwork, review it with the client to collect final payment before the event, and send close-out documents to accounting for preparation of the final invoice.
Communicate client needs to internal departments and third-party vendors by preparing and distributing work orders and diagrams.
Ensure event setups follow client instructions and agreements, and oversee client services during events.
Manage events on-site, including radio communications, client assistance, and event coverage.
Conduct planning, staff, and operational meetings to support smooth event production and help staff address difficult situations, quick turnovers, and unexpected issues.
Ensure events comply with applicable local, state, and federal regulations, rules, and policies.
Help maintain clean, attractive, accessible, and well-managed convention and community facilities and services.
Coordinate with community and city officials as needed regarding street closures, parking arrangements, and commuting needs.
Participate in implementing new programs and developing the Events Department.
Perform other duties as directed by the General Manager, Director of Events, and executive staff.
Work event-driven, schedule-based shifts and serve as Manager on Duty as needed.