Event Manager

MACST•Columbia, SC

About The Position

The Event Manager plans, produces, and manages larger and more complex events, including tradeshows, multi-day and multi-room conferences, and other client events assigned by the Director of Events. The role includes pre-event planning with clients, on-site coordination, and ongoing communication with internal staff, preferred service providers, and outsourced contractors. The Event Manager also supports the Events Department through project management assignments from the Director of Events. The position plans events at the center, advises clients about equipment, staffing, and anticipated charges, and provides information and forms needed to order services. It prepares and reviews final event settlement paperwork with clients, coordinates work orders and diagrams with internal departments and third-party vendors, and oversees setup and client services during events. The role also manages events on-site, conducts planning and operational meetings, supports staff in resolving event challenges, and helps ensure compliance with applicable regulations and policies. The Event Manager helps maintain the convention and community facilities and services, coordinates with community and city officials as needed, and contributes to new programs and the development of the Events Department. The role may serve as Manager on Duty and works event-driven, schedule-based shifts. Other duties may be assigned by the General Manager, Director of Events, and Executive Staff.

Requirements

Bachelor’s degree in a related field.
3–5 years of progressively responsible event management experience.
Good interpersonal skills.
Excellent communication, teamwork, and project management skills.
Demonstrated written and oral communication and presentation skills.
Flexible schedule and availability to work evenings and weekends.
Excellent computer skills.
Self-directed, self-motivated team player with a positive outlook.
Skills in problem solving, organization and time management, customer service, and change management.

Nice To Haves

Knowledge of convention industry-related programs.

Responsibilities

Plan events at the center, conduct client tours, advise clients on equipment, staffing, and anticipated charges, and provide information and forms needed to order services.
Prepare final event settlement paperwork, review it with clients, collect final payment before the event, and distribute close-out documents to accounting for preparation of the final invoice.
Communicate client needs to internal departments and third-party vendors by generating and distributing work orders and diagrams.
Ensure event setups meet client instructions and agreements, and oversee client services during events.
Manage events on-site, including radio communications, client assistance, and coverage.
Conduct planning, staff, and operational meetings to support smooth event production and help staff troubleshoot difficult situations, quick turnovers, and unexpected issues.
Ensure events comply with local, state, and federal regulations and other applicable rules and policies.
Help maintain clean, attractive, accessible, and well-managed convention and community facilities and services.
Coordinate with community and city officials as needed regarding street closures, parking arrangements, and commuting needs.
Participate in implementing new programs and developing the Events Department.
Support the Events Department through project management assignments from the Director of Events.
Work event-driven, schedule-based shifts and serve as Manager on Duty as needed.
Perform other duties as directed by the General Manager, Director of Events, and Executive Staff.